Genesis Marie Perez-Zamot
Jacksonville
Summary
My name is Génesis Marie Perez-Zamot. I am from Puerto Rico and have been living in Jacksonville for about 12 years. I am fluent in Spanish and English. I am very passionate about all the work I do, I love to help and make patients/ customers feel comfortable with my customer service. I am a very organized person and work well under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Eyecare Associate
Clay Eye Physicians and Surgeons
Jacksonville
12.2024 - Current
- Assisted customers in selecting appropriate eyewear styles and lenses.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Provided guidance on proper lens care and maintenance to clients.
- Calculated measurements for eyewear using optical measuring devices.
- Greeted patients warmly upon arrival at office or store location.
- Processed payments for products purchased by customers.
Optical Technician
Sight Health Primary Eyecare
Jacksonville
06.2024 - 12.2024
- Assembled and adjusted optical instruments for patient use.
- Assisted in fitting and dispensing eyewear to patients.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Trained new employees on proper use of equipment and techniques.
- Provided exceptional customer service in a fast-paced clinic environment.
- Collaborated with team members to enhance patient flow and satisfaction.
- Processed insurance claims and verified patient coverage details.
- Scheduled appointments for patients according to their needs and preferences.
- Maintained a clean work environment by sterilizing instruments after each use.
Rehabilitation Technician
Health PRO Heritage
Jacksonville
03.2023 - 06.2024
- Prepared treatment areas and ensured equipment was ready for use.
- Assisted physical therapists with patient treatments and exercises.
- Transported patients between treatment areas to ensure timely care.
- Performed cleaning duties for the treatment area including disinfecting equipment after each use.
- Managed office supplies inventory and coordinated restocking efforts.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Sandalwood High School
Jacksonville, FLSkills
- Eyewear product knowledge
- Patient scheduling
- Insurance verification
- Customer service
- Computer skills
- Attention to detail
- Problem solving
- Adaptability to change
- Team collaboration
Languages
Spanish
Native/ Bilingual
Certification
CPR CERTIFICATION
Timeline
Eyecare Associate
Clay Eye Physicians and Surgeons
12.2024 - Current
Optical Technician
Sight Health Primary Eyecare
06.2024 - 12.2024
Rehabilitation Technician
Health PRO Heritage
03.2023 - 06.2024
Sandalwood High School