Genessis Valencia
Los Angeles,CA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Smoothie Barista
Earth Bar
04.2024 - Current
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members
- Prepared and served juices and blended drinks
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively
- Trained new employees on proper blending techniques, ingredient selection, and presentation standards
- Maintained a clean and organized workspace, ensuring efficient service during peak hours
- Made sure we always surpassed our sales goal and check average
Certified Personal Fitness Trainer
Self Employed
01.2021 - 03.2024
- Improved client fitness levels by creating personalized workout plans tailored to individual needs and goals
- Enhanced gym member satisfaction with one-on-one training sessions and knowledgeable fitness advice
- Implemented comprehensive nutritional strategies for clients, resulting in improved overall health and wellness
- Increased client retention by building strong relationships and maintaining a professional demeanor during all interactions
Kitchen Designer/Senior Interior Designer
The Home Depot Inc
01.2011 - 04.2017
- Designed detailed kitchen layouts based on client needs, budgets and available supplies
- Selected flooring, counters, cabinets and appliances based on client needs and budgets
- Planned and presented project quotes for custom designs
- Maintained relationships with installers and suppliers
- Provided training for junior designers, sharing knowledge of best practices and guiding them towards successful project outcomes
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process
- Always met and went above and beyond my sales quotas
Education
High School Diploma -
Rio Hondo College
Whittier, CA06.2014
Skills
- Quality Standards
- Quality Assurance
- Display Maintenance
- Positive Attitude
- Problem Solving
- Process Improvement
- Communication skills
Certification
Sales specialist certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Smoothie Barista
Earth Bar
04.2024 - Current
Certified Personal Fitness Trainer
Self Employed
01.2021 - 03.2024
Kitchen Designer/Senior Interior Designer
The Home Depot Inc
01.2011 - 04.2017
High School Diploma -
Rio Hondo College
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