Bilingual customer service representative skilled in communication, organization, and cash handling. Proven ability to maintain client relationships and ensure a positive service environment.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Entertainment Venue
04.2022 - 04.2026
Provided personalized customer service to clients
Managed payments and cash handling
Maintained client relationships and repeat business
Ensured a positive and professional environment
Demonstrated strong interpersonal and communication skills
Cashier
El Pollo Loco
07.2019 - 02.2021
Answered phone orders
Provided friendly and efficient customer service in a fast-paced environment
Handled cash, credit, and debit transactions accurately
Took customer orders and ensured order accuracy
Maintained a clean and organized front counter area
Education
Associate of Science - Associate of Arts in Liberal Arts
San Antonio College
San Antonio, TX
03.2028
High School Diploma -
Julio Moreno Espinosa High School
Santo Domingo, Ecuador
03.2019
Skills
Bilingual: Spanish (native), English (conversational)
Customer Service
Front Desk Support
Scheduling & Appointment Management
Cash Handling
Multitasking in Fast-Paced Environments
Problem Solving
Basic Computer Skills (Microsoft Word, Email)
Organization & Time Management
Timeline
Customer Service Representative
Entertainment Venue
04.2022 - 04.2026
Cashier
El Pollo Loco
07.2019 - 02.2021
Associate of Science - Associate of Arts in Liberal Arts
Certified Clinical Medical Assistant at NATIONAL HEALTHCARRER ASSOCIATION (NHA)Certified Clinical Medical Assistant at NATIONAL HEALTHCARRER ASSOCIATION (NHA)