Genessis G Tapia
San Antonio,TX
Summary
Bilingual customer service representative skilled in communication, organization, and cash handling. Proven ability to maintain client relationships and ensure a positive service environment.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Entertainment Venue
2022.04 - 2026.04
- Provided personalized customer service to clients
- Managed payments and cash handling
- Maintained client relationships and repeat business
- Ensured a positive and professional environment
- Demonstrated strong interpersonal and communication skills
Cashier
El Pollo Loco
2019.07 - 2021.02
- Answered phone orders
- Provided friendly and efficient customer service in a fast-paced environment
- Handled cash, credit, and debit transactions accurately
- Took customer orders and ensured order accuracy
- Maintained a clean and organized front counter area
Education
Associate of Science - Associate of Arts in Liberal Arts
San Antonio College
San Antonio, TX03.2028
High School Diploma -
Julio Moreno Espinosa High School
Santo Domingo, Ecuador03.2019
Skills
- Bilingual: Spanish (native), English (conversational)
- Customer Service
- Front Desk Support
- Scheduling & Appointment Management
- Cash Handling
- Multitasking in Fast-Paced Environments
- Problem Solving
- Basic Computer Skills (Microsoft Word, Email)
- Organization & Time Management
Timeline
Customer Service Representative
Entertainment Venue
2022.04 - 2026.04
Cashier
El Pollo Loco
2019.07 - 2021.02
Associate of Science - Associate of Arts in Liberal Arts
San Antonio College
High School Diploma -
Julio Moreno Espinosa High School