Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
CustomerServiceRepresentative
Open To Work

Thania Fernandez Martinez

Tamarac,FL

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Location Preference

On-SiteRemoteHybrid

Summary

Bilingual (English/Spanish) pre-nursing student and recent AA graduate from Broward College Honors College with hands-on experience in pharmacy, healthcare interpretation, legal administration, and community outreach. Demonstrated leader with a record of organizing health initiatives and mentoring peers. Committed to delivering compassionate, culturally competent patient care as a future nurse.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Target
Tamarac, FL
07.2025 - 04.2026
  • Assisted customers with product selection and provided detailed product knowledge.
  • Processed transactions accurately and maintained organized merchandise displays.
  • Collaborated with team to achieve sales goals and improve service quality.

Pharmacy customer service associate

Walgreen's Pharmacy
Tamarac, FL
03.2024 - 08.2024
  • Managed prescription refills, insurance updates, and regulatory compliance to optimize patient care.
  • Assisted customers with medication inquiries and resolved complaints in collaboration with pharmacy staff.
  • Conducted inventory audits and ensured compliance with medication expiration guidelines.

Internship Student

The Fernandez Law Firm, PC
San Luis Obispo, California
07.2023 - 08.2023
  • Translated legal documents (birth/marriage/death certificates, affidavits, IDs) from Spanish to English.
  • Drafted and proofread legal documents, managed client files, and maintained electronic records.
  • Filed court documents and provided administrative support across all firm operations.

Education

Associate of Arts - Biology

Broward College
Fort Lauderdale, FL
05-2026

High School Diploma -

Coral Springs High School
Coral Springs, FL
06-2023

Skills

Skills Section:

  • Microsoft 365
  • Prescription & Inventory Management
  • Legal Document Translation & Drafting (Spanish–English)
  • Medical Language Interpretation
  • Customer Service & Conflict Resolution
  • Team Collaboration & Mentorship
  • English (Fluent) Spanish (Bilingual/Native)

Affiliations

  • Language Interpreter Volunteer — University of Miami Miller School of Medicine | Miami-Dade, FL | Mar & Apr 2026

    - Provided Spanish-English interpretation at two community health fairs (Allapattah & South Dade), serving hundreds of patients screened for hypertension, diabetes, cancer, and other conditions. (12 hours)
  • MobileMinds Volunteer — FAU Stiles-Nicholson Brain Institute (ASCEND Program) | 2026–Present

    - Volunteering 25+ hours with FAU neuroscience outreach program advancing STEM engagement and neuroscience discovery in underserved communities.
  • Professional Development Day Volunteer — Broward College Honors College | Feb 2026

    - Represented the Honors College by volunteering 8 hours at Broward College's 2026 Professional Development Day.
  • Blood Drive Organizer — National Honor Society | Coral Springs, FL | 2021–2023

    - Led and organized six community blood drives over two years in collaboration with NHS leadership board.
  • Community Leader — National Honor Society | Coral Springs, FL | 2021–2023

    - Spearheaded fundraiser for Joe DiMaggio Children's Hospital, earning 3rd place countywide — independently managing all planning, organization, and paperwork.

Certification

  • American Heart Association — BLS CPR & AED Certification
  • State of Florida Soft Skills Certification
    Communication · Teamwork · Problem-Solving · Professionalism

Timeline

Customer Service Representative

Target
07.2025 - 04.2026

Pharmacy customer service associate

Walgreen's Pharmacy
03.2024 - 08.2024

Internship Student

The Fernandez Law Firm, PC
07.2023 - 08.2023

Associate of Arts - Biology

Broward College

High School Diploma -

Coral Springs High School
Thania Fernandez Martinez