Genessys Rodriguez
Reading,PA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Proficient in developing and maintaining productive student, staff, family and administrator relationships to provide structures and supportive environments for students. Handles emergencies calmly. Adept at coordinating supplies, organizing work areas and handling safety requirements to support all kids' needs. Competent in handling all housekeeping, recordkeeping and event planning.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Walmart
Temple, PA
02.2024 - 07.2024
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Maintained cleanliness and presentation of stock room and production floor.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Picker
Amazon
Hamburg, PA
09.2023 - 01.2024
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Used handheld scanners to key in data for packages.
Restaurant Hostess
Plaza Azteca
Myerstown, PA
08.2019 - 12.2019
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted guests and sat customers at tables or in waiting areas.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
High School Diploma -
Reading Senior High School
Reading, PA06-2021
Some College (No Degree) - Early Childhood Education
Reading Area Community College
Reading, PASkills
- Payment Collection
- Customer Service
- Check processing
- Product Merchandising
- Order coordination
- Merchandise Restocking
- Flexible Work Schedule
- Spanish Language Proficiency
- Computer and Microsoft Office Skills
- Communication and Interpersonal Skills
- Caring and Empathetic Demeanor
- Strong Work Ethic and Dependable
- Experience with Diverse Student Populations
- Technical and Computer Proficiency
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Cashier
Walmart
02.2024 - 07.2024
Picker
Amazon
09.2023 - 01.2024
Restaurant Hostess
Plaza Azteca
08.2019 - 12.2019
High School Diploma -
Reading Senior High School
Some College (No Degree) - Early Childhood Education
Reading Area Community College
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