Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Genet Yigezu

Summary

Dynamic administrative professional with extensive experience at UNICEF, excelling in document management and strategic planning. Excellent organizational, planning, monitoring, networking, coordination and team building skills. Proven track record in enhancing team productivity through effective communication and meticulous organization. Recognized for implementing efficient filing systems, improving workflow, and fostering strong relationships across departments. Committed to maintaining confidentiality and supporting executive operations.

Overview

38
38
years of professional experience
1
1
Certification
8
8
years of post-secondary education

Work History

Admnistrative Associate

UNICEF
10.2014 - 06.2024
  • Processed emergency programe fund (EPF) allocation memos. note for the records.
  • Monitored the utilization of the Emergency Programme Fund a $75M annual budget and over $140M /year of Central Emergency Fund.
  • Liaised with different country and regional UNICEF offices on utilization and reimbursement of the emergency programme funds.
  • Supported daily office operations by managing schedules and organizing documents.
  • Researched, analyzed the emergency programme fund data from various sites and reports.
  • Assisted in preparing reports and presentations using Microsoft Office Suite.
  • Coordinated communication between departments to ensure efficient workflow.
  • Prepared year-end financial status reports
  • Maintained filing systems and updated records for easy access and retrieval.
  • Provided administrative support to team members, enhancing overall productivity.
  • Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
  • Reviewed, coordinated, analyzed emergency staffing needs with the Human Resources Section
  • Reviewed and screened applications of candidates and prepared short-lists, submitted to hiring office.
  • Organized meetings, including logistics coordination and material preparation.
  • Provided guidance and training to junior staff in responsibility.
  • Provided briefing and orientation to newly arrived staff on administrative procedures and requirements.

Operations Officer

UNICEF, South Darfur Sudan
10.2010 - 12.2010
  • Streamlined operational workflows to enhance efficiency and reduce turnaround times.
  • Supported the zonal office with guest house administration, security clearance and deployment of staff to the field offices.
  • Visited the water sanitation and hygiene progreammes in the two camps in Nyala (Ottash and Dereig).
  • Provided support to the zonal office during audit process by availing proper documentation in consultation with the operation staff.
  • Coordinated with various departments to facilitate seamless communication and project execution.

Administrative Assistant

UNICEF
01.2000 - 01.2005
  • Streamlined scheduling processes to optimize team availability and improve communication.
  • Coordinated travel arrangements and logistics for senior management, enhancing trip efficiency.
  • Managed correspondence and documentation, ensuring timely responses and organized records.
  • Developed office procedures that improved workflow and reduced administrative errors.
  • Trained new staff on office protocols, fostering a collaborative work environment.
  • Assisted in budget tracking and expense reporting, contributing to financial accuracy.
  • Implemented digital filing systems, increasing document retrieval speed and reducing physical clutter.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Senior Secretary

UNICEF
09.1999 - 10.2004
  • Managed complex scheduling and coordination of executive meetings and events.
  • Oversaw office operations, ensuring efficient workflow and adherence to organizational procedures.
  • Developed and maintained filing systems for confidential documents and records management.
  • Streamlined communication between departments, enhancing collaboration and information sharing.
  • Mentored junior administrative staff, fostering skill development and improving team performance.
  • Implemented process improvements that increased overall operational efficiency within the office environment.
  • Assisted in budget preparation, monitoring expenditures to ensure financial compliance and accuracy.
  • Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Assisted in the preparation of presentations or reports, ensuring accuracy and professionalism in all documents produced.
  • Optimized workflow efficiency by prioritizing tasks effectively based on urgency levels while remaining adaptable to shifting priorities.
  • Facilitated the onboarding process for new employees, providing orientation materials and arranging training sessions.
  • Enhanced overall office functionality by maintaining up-to-date knowledge of best practices in administrative support, staying current on relevant software updates, or attending professional development workshops.
  • Demonstrated exceptional attention to detail when proofreading documents or reviewing contracts before distribution to ensure accuracy and compliance with organizational standards.
  • Organized company events such as holiday parties or team-building exercises to foster a positive work culture within the organization.
  • Managed high-level correspondence, ensuring timely responses and accurate information dissemination.
  • Increased team collaboration by organizing regular staff meetings and facilitating open communication channels.
  • Collaborated closely with human resources departments in recruitment efforts by scheduling interviews, collecting candidate information, or assisting with job posting creation.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Programme Assistant

UNICEF HQ - Africa Section
01.1998 - 12.1999
  • Coordinated program logistics, ensuring alignment with project objectives and timelines.
  • Developed and maintained comprehensive documentation for program processes and activities.
  • Assisted in budget management, tracking expenditures to ensure adherence to financial guidelines.
  • Streamlined administrative procedures, enhancing overall efficiency of program operations.
  • Compiled, collected and reviewed research material and established a document management system.
  • Provided guidance and training to temporary assistants and less experienced staff.
  • Coordinated conferences and retreats and ensured meetings run smoothly.
  • Prepared Programme Manager Profiles: orgnized pre-board briefings and attended meetings and conference calls.
  • Supported the Head of the Section in the management of briefing notes to ensure their quality and timely delivery fo the requesting office.

Sr. Secretary

UNICEF Addis Ababa
02.1986 - 08.1987
  • Managed correspondence and communication between departments to ensure seamless operations.
  • Coordinated scheduling of appointments, meetings, and travel arrangements for executives.
  • Maintained accurate records and files to support efficient document retrieval and processing.
  • Developed office procedures that improved workflow and enhanced team collaboration.
  • Assisted in preparing reports and presentations, ensuring clarity and professionalism in materials.
  • Trained new staff on office protocols and software systems to promote efficiency.
  • Implemented digital filing system that streamlined document access and reduced retrieval time.
  • Oversaw inventory management of office supplies, ensuring availability without excess expenditure.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Maintained daily report documents, memos and invoices.

Education

Master of Arts - Public Administration

Metropolitan College of New York
New York, NY
01.2002 - 12.2003

Bachelor of Science - Business Administration

Addis Ababa University
Addis Ababa, Ethiopia
01.1978 - 12.1983

Skills

  • Customer service
  • Verbal communication
  • File organization
  • Relationship building
  • Strategic planning
  • Records retention
  • Project management
  • Document management
  • Calendar management
  • Report preparation
  • Travel arrangements
  • Confidentiality
  • Teamwork
  • Fast learner
  • Attention to detail
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Document and file management
  • Verbal and written communication
  • Team building
  • Self motivation
  • Interpersonal communication
  • Administrative support

Accomplishments

· Streamlined data entry processes, reducing average time spent on monthly reports by 10 hours.

· Managed travel arrangements through strategic booking

· Participated in the automation of invoice tracking, cutting down the processing time required.

· Trained and supervised administrative staff, that increased overall department productivity.

· Resolved scheduling conflicts and optimized meeting arrangements,

· Maintained confidentiality and handled sensitive information with discretion and professionalism.

· Proactively identified areas for improvement and implemented productivity-enhancing measures.

· Received multiple commendations from colleagues and supervisors.

· Conducted training sessions for staff on administrative software, enhancing team productivity.

· Maintained meticulous records of financial transactions, aiding in successful audits.

· Provided administrative support to multiple departments, enhancing team collaboration

· Organized travel itineraries for executives, ensuring 100% satisfaction.

· Arranged catering services for meetings, receiving positive feedback from attendees.

· Maintained accurate HR records, ensuring compliance with the organizations rules and procedures.

· Provided simultaneous support to three sections during peak workload periods.

· Maintained databases with accuracy and reliability..

Certification

· Prevention of sexual harassment & abuse of authority, 1 February 2018

  • Developing self-awareness, 1 September 2020
  • Prevention of Sexual exploitation & abuse, 22 January 2021
  • Gender & Diversity: 23 February 2021
  • Fraud Awareness: 7 March 2021
  • Child right & you at work at UNICEF: 17 March 2021
  • UNICEF Information Security Awareness: 23 March 2021
  • UNICEF Programme Guidance for the Second Decade Programming

For adolescents: 25 April 2021

  • Resource Mobilization: 3 May 2021
  • Programme Monitoring Fundamental: 10 August 2021
  • Improving your focus, 22 September 2021
  • Impact + Cohort 3: 12 August 2020 – 31 December 2021

Languages

English
Full Professional
French
Limited Working

Timeline

Admnistrative Associate

UNICEF
10.2014 - 06.2024

Operations Officer

UNICEF, South Darfur Sudan
10.2010 - 12.2010

Master of Arts - Public Administration

Metropolitan College of New York
01.2002 - 12.2003

Administrative Assistant

UNICEF
01.2000 - 01.2005

Senior Secretary

UNICEF
09.1999 - 10.2004

Programme Assistant

UNICEF HQ - Africa Section
01.1998 - 12.1999

Sr. Secretary

UNICEF Addis Ababa
02.1986 - 08.1987

Bachelor of Science - Business Administration

Addis Ababa University
01.1978 - 12.1983

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Genet Yigezu