Geneva Masters
Jackson,MO
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 25 years of related experience.
Magnetic personality driven to continue to learn and grow professionally. Understand and implement new technologies and teaching strategies. Excellent at working with different learning styles.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
Overview
8
8
years of professional experience
Work History
Executive Sales Representative
Dish Network Corp
Jackson, Missouri
08.2021 - Current
- Achieved sales targets by prospecting, qualifying and converting leads.
- Stayed organized and on top of sales activities through regular CRM tracking.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Met or exceeded sales, customer service and loyalty program standards.
- Exceeded team sales goals by 129%
- Developed and maintained strong working relationships with professionals within assigned territory.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Sales Representative
Spectrum Charter Communications
Cape Girardeau,Mo, MO
12.2020 - 08.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Drove business development through proactive networking and relationship-building strengths.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Assist on average 80 customers per day, billing, equipment, cable, internet, mobile, services issues, new construction and many more.
Leveraged Sales Representative
AT&T
Cape Girardeau, MO
08.2017 - 10.2020
- Identified client needs, built relationships and overcame objections to drive sales.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Helped resolve client problems quickly with superior customer service.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Set up over 1080 new accounts in 3 years.
School Bus Driver
Jackson R-2 School District
Jackson , MO
08.2013 - 06.2016
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Monitored bus heating, lighting and ventilation systems.
- Escorted students across streets and roadways and guided older children across streets.
- Drafted and submitted reports detailing trips, fuel, mileage and hours.
- Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
- Recorded bus route and made notes for substitute drivers.
- Created and enforced bus rules and kept expectations posted.
- Held special assemblies to explain rules and emergency bus procedures to students.
- Drove bus along assigned route, picking up students.
- Taught students first-aid and emergency protocols in case of emergency.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Education
Some College (No Degree) - Nursing
Skagit Valley College
Oak Harbor, WASkills
- Retention strategies
- Sales expertise
- Problem solving strength
- Product promotions
- Customer service
- Training and mentoring
- Customer Relations
- Team Leadership
- Training and Development
- Schedule Coordination
- Complaint resolution
- Cash Handling
- Adherence to high customer service standards
- Effective problem solver
- Inbound Sales
- Brand Promotion
- Client Relationship Building
- Consultative Approach
- Pos System Knowledge
- Consultative Sales Techniques
- Customer Retention
- Interpersonal Skills
- High Attention To Detail
- Strong Communication
- Telemarketing
- Negotiation Skills
- Client Satisfaction
- Web Communications
- Cold-Calling
Timeline
Executive Sales Representative
Dish Network Corp
08.2021 - Current
Sales Representative
Spectrum Charter Communications
12.2020 - 08.2021
Leveraged Sales Representative
AT&T
08.2017 - 10.2020
School Bus Driver
Jackson R-2 School District
08.2013 - 06.2016
Some College (No Degree) - Nursing
Skagit Valley College