Geneva Ramos
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Nocturne Luxury Villas (Cabovillas.com)
06.2022 - 07.2024
- Managed and maintained file systems covering expenses, reports, and support documentation to ensure accurate record-keeping.
- Assisted the operations manager with planning routine operations and special projects, improving operational efficiency.
- Supported new employee training and onboarding by providing documentation and training materials on operational processes and procedures.
Sales Support & Contracts Assistant
Earth, Sea & Sky Vacations (Cabovillas.com)
08.2020 - 06.2022
- Collaborated with multiple departments to ensure projects and deadlines were met, enhancing team communication and project flow.
- Assisted with proofing and translating documents, creating arrival reports, and confirming in-travel activities, ensuring a seamless customer experience.
- Monitored incoming contracts and service agreements for accuracy in pricing and information.
Contracts & Human Resources Assistant
Baker Engineering & Risk Consultants (Temp)
10.2019 - 03.2020
- Assisted in the preparation and review of contracts to ensure compliance with company policies and legal standards.
- Supported the HR team with recruitment processes, including screening resumes and coordinating interviews.
- Maintained employee records and documentation, ensuring confidentiality and accuracy in compliance with regulations.
Sales Support Assistant
Earth, Sea & Sky Vacations (Cabovillas.com)
08.2016 - 08.2019
- Worked closely with the sales team to understand customer requirements, promote products, and deliver sales support.
- Assisted with updating internal and external web listings on platforms such as VRBO, Airbnb, and Cabovillas.com, enhancing online visibility.
- Processed daily confirmations, cancellations, and change reports through Track & TripAround databases, ensuring accurate records and timely updates.
Education
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Bilingual in English and Spanish
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
- Administrative support and organizational skills
- Strong documentation and reporting abilities
Timeline
Operations Assistant
Nocturne Luxury Villas (Cabovillas.com)
06.2022 - 07.2024
Sales Support & Contracts Assistant
Earth, Sea & Sky Vacations (Cabovillas.com)
08.2020 - 06.2022
Contracts & Human Resources Assistant
Baker Engineering & Risk Consultants (Temp)
10.2019 - 03.2020
Sales Support Assistant
Earth, Sea & Sky Vacations (Cabovillas.com)
08.2016 - 08.2019
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
Similar Profiles
Brandon OrumBrandon Orum
Accounting Intern at Nocturne Luxury Villas, Inc.Accounting Intern at Nocturne Luxury Villas, Inc.
Edyta WojciechowskaEdyta Wojciechowska
Hotel Manager at Zanzibar White Sand Luxury Villas & Spa Ltd.Hotel Manager at Zanzibar White Sand Luxury Villas & Spa Ltd.
Katerina BountopoulouKaterina Bountopoulou
SENIOR VILLA CONSULTANT & CONCIERGE SPECIALIST at BLUE VILLAS THE LUXURY CONCEPTSENIOR VILLA CONSULTANT & CONCIERGE SPECIALIST at BLUE VILLAS THE LUXURY CONCEPT