Genevieve Guoba
Osteen
Summary
Management Professional
Resourceful Campground Host recognized for high productivity and efficiency in task completion. Skilled in customer service, facility maintenance, and conflict resolution to ensure smooth operations and guest satisfaction. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to enhance visitor experiences and manage campground operations effectively.
Overview
20
20
years of professional experience
Work History
Camp Ground Host
Paddling Michigan
Christmas
06.2024 - 09.2024
- Welcomed campers and provided information about campground amenities and regulations.
- Managed reservation systems and maintained accurate records for site availability.
- Coordinated daily activities, ensuring smooth operations within the campground environment.
HOA Manager
Holiday Isle LLC
Dauphin Island
04.2013 - 05.2021
- Kept the financial records.
- Collect HOA dues, including placing liens on past due owners.
- Created yearly budgets, shopped for insurance quotes and scheduled yearly maintenance.
- Communicate directly with homeowners and meet monthly with the HOA board to keep them informed of homeowner issues.
- Created a weekly HOA manager's report for the Board of updates on any building repairs, homeowners issues and budget shortfalls.
- Oversaw a staff of 9 full-time employees and 6 seasonal employees.
Realtor/Sales Associate
REMAX Coastal Properties
Dauphin Island
02.2009 - 05.2021
- Realtor specializing in investment properties.
- I worked as a full-time HOA manager at the Holiday Isle condos and a full-time realtor for ReMax Coastal Properties.
- I closed over $3.5 million in sales yearly.
RV Sales Associate
Paw Paw's Camper City
Theodore
02.2005 - 08.2005
- I passed the Holiday Rambler secret shoppers visit with a perfect score and was awarded a $2500 gift card.
- I helped set up outside sales venues at country fairs, and town events.
- I started in the back lot selling used campers and worked my way to the front lot in 3 weeks and sold my first motor home in a matter of hours.
- Setup an evening class at the dealership on RV ownership, the care and maintenance of your RV and financing terms to make your dream come true.
Education
Associate's degree - Marketing and Accounting
Richard Stockton State college
Pomona, NJ, USSkills
- Financial Report Writing
- Accounts Receivable
- Office Management
- QuickBooks
- Negotiation
- Customer service
- Communication skills
- Outside Sales
- Account Reconciliation
- Accounts Payable
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Camp Ground Host
Paddling Michigan
06.2024 - 09.2024
HOA Manager
Holiday Isle LLC
04.2013 - 05.2021
Realtor/Sales Associate
REMAX Coastal Properties
02.2009 - 05.2021
RV Sales Associate
Paw Paw's Camper City
02.2005 - 08.2005
Associate's degree - Marketing and Accounting
Richard Stockton State college