Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GENEVIEVE HIGHTOWER

Shoreline,WA

Summary

Seasoned Human Services Caseworker with background in social work and community outreach. Experience includes managing caseloads, evaluating client needs, coordinating services and advocating for individuals within the legal system. Strong interpersonal skills coupled with knowledge of crisis intervention strategies. Proven ability to foster positive relationships, contribute to team objectives and effect meaningful change in clients' lives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Social Service Specialist 3

Department of Children, Youth, and Families
Kent, WA
02.2024 - Current

•Assess/investigate intakes into allegations of abandonment, abuse, or neglect of children and provide crisis intervention

•Develop and implement safety plans and case plans, collaboratively with others, that protect children from harm. Interview children, families, and collateral sources to assess risks to children and determine family needs

•Assess the needs, risks, and dynamics for out-of-home placement and explain departmental policies and provisions of the law to families and community members

•Create referrals and gather information to/from community resources, appropriate law enforcement agencies, and medical providers

•Provide support services such as counseling, problem resolution, guidance, and referrals to community resource advocacy and mediation

Training Specialist

The Child Abuse Prevention Center
Sacramento, CA
12.2021 - 01.2024
  • Conduct Mandated Child Abuse and Commercial Sexual Exploitation of Children trainings in-person or in a virtual format to community organizations
  • Develops and implements evidence-based educational programs to community organizations
  • Work collaboratively and maintain positive working relationships with

Victim Advocate

District Attorney's
San Mateo, CA
03.2019 - 12.2021
  • Respond to inquiries and requests from victims and witnesses of crime
  • Provide information to victims about the status or disposition of the criminal case in which they are involved
  • Establish and maintain collaborative relationships with prosecuting attorneys law enforcement, and other community-based agencies
  • Conduct interviews with victims and witnesses of crime to assess needs and

Human Trafficking Advocate

Verity
Santa Rosa, CA
05.2017 - 03.2019
  • Advocacy for sexual assault and human trafficking victims
  • Participating in human trafficking sting operations
  • Community outreach with local community organizations
  • Managing caseloads for victims of human trafficking and sexual assault
  • Provide informational trainings regarding human trafficking and sexual assault

Education

Bachelor of Science -

Criminal Justice, Social Work

Skills

  • Active Listening
  • Problem Resolution
  • Critical Thinking
  • Child Abuse and Neglect Identification
  • Victim Advocacy
  • Domestic Violence Response
  • Victim Advocacy
  • Interview techniques

Certification

  • Title IX Investigator, 2023
  • Youth Mental Health First Aid, 2023
  • Adult Mental Health First Aid, 2022

Timeline

Social Service Specialist 3

Department of Children, Youth, and Families
02.2024 - Current

Training Specialist

The Child Abuse Prevention Center
12.2021 - 01.2024

Victim Advocate

District Attorney's
03.2019 - 12.2021

Human Trafficking Advocate

Verity
05.2017 - 03.2019

Bachelor of Science -

Criminal Justice, Social Work
  • Title IX Investigator, 2023
  • Youth Mental Health First Aid, 2023
  • Adult Mental Health First Aid, 2022
GENEVIEVE HIGHTOWER