Genevieve Hudson
Manassas
Summary
Motivated and detail-oriented professional with a background in criminology from Flagler College and strong experience in customer service, professional communication, and administrative support. Skilled at managing client interactions in fast-paced environments while maintaining organization, professionalism, and attention to detail. Known for strong problem-solving abilities, adaptability, and a positive attitude. A quick learner who adjusts easily to new environments, systems, and responsibilities, with a strong commitment to providing excellent service and supporting team success.
Overview
2027
2027
years of professional experience
Work History
Server
Bourbon Boulevard
Chantilly, VA
2026 - Current
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Executed timely order delivery while maintaining high standards of food presentation.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Provides a knowledgeable history of the dishes and cocktails.
Server
Donovan's Irish Pub
03.2025 - 03.2026
- Delivered exceptional customer service to patrons at Donovan's Irish Pub, ensuring a welcoming and enjoyable dining experience.
- Efficiently managed multiple tables simultaneously, maintaining accuracy and speed in order taking and delivery.
- Collaborated with kitchen and bar staff to coordinate timely food and beverage service, enhancing overall guest satisfaction.
Host
Harry's Seafood
03.2023 - 11.2024
- Managed front desk operations while efficiently juggling guest check-ins, reservations, and phone inquiries simultaneously.
- Provided exceptional customer service by promptly answering phone calls and addressing guest inquiries.
- Managed guest seating arrangements efficiently during peak hours, enhancing overall customer satisfaction.
- Resolved guest complaints promptly and effectively, ensuring a positive dining experience.
Brand Ambassador
Ecco
St. Augustine, Florida
05.2022 - 08.2022
- Collaborated with marketing teams to develop promotional materials.
- Provided exceptional customer service and built relationships with clients.
- Analyzed customer feedback to improve brand strategies.
- Promoted brand awareness through engaging social media campaigns.
Employee Trainer
Tijuana Flats
Winter Haven, Florida
05.2020 - 08.2021
- Collaborated with management to align training initiatives with organizational goals, contributing to strategic workforce development.
Associate
Red Robin
Manassas, Virginia
09.2018 - 03.2020
- Assisted in training programs for new employees, resulting in a 30% increase in efficiency.
- Maintained accurate records of training activities and participant progress for compliance and performance tracking.
- Provided exceptional customer service within the restaurant, resolving issues and ensuring customer satisfaction.
Front Desk Receptionist
Crossroads Realtors
Manassas, VA
2018 - 2019
- Greeted clients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Responded to emails in a timely manner.
- Processed incoming and outgoing mail, ensuring timely distribution.
Telesalesman
Whodini Mobile Marketing
Ave Maria, FL
01.2016 - 05.2016
- Developed strong customer relationships through effective listening and tailored sales presentations.
- Demonstrated resilience and adaptability in handling high-volume outbound calls while maintaining a positive and professional demeanor.
Education
Bachelor of Arts - Criminology
Flagler College
St. Augustine, Florida05-2024
Skills
- Team collaboration
- Exceptional communication
- Detail oriented
- Strong interpersonal skills
- Organizational skills
- Decision making
- Time management
- Stress management
- Proficient in Microsoft Word, Excel, PowerPoint
- Strong work ethic
- Exceptional customer service
OTHER EXPERIENCE
- Hair and Fiber analysis.
- Presumptive color testing for illicit drugs and microscopic analysis of drugs.
- Various latent fingerprinting techniques (powders, iodine, ninhydrin).
- Thin layer chromatography for ink analysis.
- Blood typing and blood spatter geometry.
- Polymorphic chain reaction and agarose gel electrophoresis to analyze DNA samples.
- Anthropological techniques to determine cadavers' sex, race, height, weight, and age.
Timeline
Server
Donovan's Irish Pub
03.2025 - 03.2026
Host
Harry's Seafood
03.2023 - 11.2024
Brand Ambassador
Ecco
05.2022 - 08.2022
Employee Trainer
Tijuana Flats
05.2020 - 08.2021
Associate
Red Robin
09.2018 - 03.2020
Telesalesman
Whodini Mobile Marketing
01.2016 - 05.2016
Server
Bourbon Boulevard
2026 - Current
Front Desk Receptionist
Crossroads Realtors
2018 - 2019
Bachelor of Arts - Criminology
Flagler College