Genevieve Perry
St. Petersburg
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Quality Assurance
Kesin Pharma
02.2024 - Current
- Authored documentation for internal use by QA personnel, setting guidelines for review activities and reporting requirements.
- Determined quality department standards, practices, and procedures.
- Established and oversaw company-wide Quality Management System (QMS), maintaining compliance with FDA CFR 210 & 211, ICH Guidelines, Department of Agriculture and enhancing internal outcomes.
- Oversaw QA operational activities such as sampling, inspection and line monitoring, verifying compliance with prescribed fault rates and tolerance goals.
Quality Assurance Manager
BL Bio Lab
02.2023 - 02.2024
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- NSF Audit
- Organic Certification
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Quality Assurance Manager
Eagle Labs Inc.
03.2020 - 02.2023
- Implemented new quality assurance and customer service standards.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Monitored staff organization and suggested improvements to daily functionality.
- Collected production samples regularly and performed detailed quality inspections.
- Specified quality requirements of raw materials with suppliers.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Led implementation of Certified Organic Certification.
- Handles all submissions for Certified Organic Products.
- A part of the Re-Certification NSF Technical Team.
Quality Assurance Manager
Tropical Marketing Labs
03.2019 - 03.2020
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Determined quality department standards, practices and procedures.
Production Floor Supervisor
Private Label Skin
12.2015 - 03.2019
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Kept accurate and detailed records of personnel progress and productivity.
- Implemented policies and standard operating procedures for continuous improvement.
- Enhanced processes by pinpointing bottlenecks and working with Production Leads to resolve.
General Manager
Dunkin Donuts
07.2012 - 12.2014
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Education
Associate of Arts - Business Administration
St. Petersburg College
Clearwater, FL03.2001
Skills
- Progress Reporting
- Final Product Approvals
- Quality Standards Determination
- Process Analysis
- Internal Audits
- Staff Training
- Process Documentation
- Verbal and Written Communication
- Work Planning and Prioritization
- Quality Systems
- Raw Material Inspection
- Product Inspection
- Regulatory Compliance
- Knowledge of Auditing Systems
- Quality Assurance Evaluation
- Compliance with GMPs
- Attention to Detail
- Current Good Manufacturing Practices (CGMP)
Certification
- CQA- Certified Quality Auditor
- Certified HACCP Manager
- PCQI-Preventive Controls Qualified Individual
Timeline
Director of Quality Assurance
Kesin Pharma
02.2024 - Current
Quality Assurance Manager
BL Bio Lab
02.2023 - 02.2024
Quality Assurance Manager
Eagle Labs Inc.
03.2020 - 02.2023
Quality Assurance Manager
Tropical Marketing Labs
03.2019 - 03.2020
Production Floor Supervisor
Private Label Skin
12.2015 - 03.2019
General Manager
Dunkin Donuts
07.2012 - 12.2014
Associate of Arts - Business Administration
St. Petersburg College
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