Genevieve Pipoly
Ballwin,MO
Summary
Results driven esthetician with a forward thinking approach focused on company success and collaborative growth. Dynamic professional with a proven track record in guest services and sales through the successful management of my own LLC. Expertise in building strong client relationships and maintaining exceptional attention to detail enhances the ability to optimize operations and elevate customer experiences. Committed to leveraging effective communication and problem solving skills to drive results and foster a positive environment.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Eggscellent Beauty LLC
12.2022 - 08.2024
- Managed client scheduling and performed facial and hair removal services while overseeing all facets of business operations.
- Partnered with Eminence Organic Skincare to implement advanced product practices, increase revenue through effective sales techniques, and boost client satisfaction.
- Corresponded professionally with customers regarding suggestions, acquiring necessary insights for strategic decision making and business growth.
- Cultivated strong customer rapport through consistent professional presentation and prompt resolution of logistical and scheduling challenges.
- Maintained my spa space and equipment in functional, well organized condition to enhance business performance and sanitation standards.
- Established detailed budgets originating from expenses and fees, promoting effective business management culminating in advantageous financial outcomes.
Medical Scribe
Northwest Ohio Pulmonary, Critical Care & Sleep
05.2018 - 02.2022
- Rapidly acquired proficiency in medical software for efficient organization, management, review, and modification of physician note templates and patient documents.
- Optimized intricate patient schedules alongside physician preferences to maximize operational efficiency.
- Fostered communication between doctors and patients to efficiently collect essential information for patient documents, ensuring a professional approach.
- Multi tasked between patient conversations, doctor and medical assistant requests, and resolving computer software issues throughout day.
Sales Associate
Zumiez
01.2014 - 02.2016
- Continuously achieved higher than expected monthly sales figures, commonly identified as among top performers within store.
- Engaged with customers to deliver exemplary service, facilitating optimal purchasing decisions while successfully upselling additional products.
- Employed creative talents in producing unique skateboards for customers and improving overall store display presentation.
Education
License - Esthetician
Douglas J Institute
Ann Arbor, MI01-2022
Bachelor of Arts - Digital Arts
Bowling Green State University
Bowling Green, OH05-2020
Skills
- Skincare treatments
- Customer consultation
- Guest services expertise
- Skin analysis
- Relaxation techniques
- Sanitation and sterilization
- Superior attention to detail
- Excellent team player
- Consultative sales strategies
- Spa retail sales
- Relationship building and management
- Multitasking and organization
Timeline
Owner/Operator
Eggscellent Beauty LLC
12.2022 - 08.2024
Medical Scribe
Northwest Ohio Pulmonary, Critical Care & Sleep
05.2018 - 02.2022
Sales Associate
Zumiez
01.2014 - 02.2016
License - Esthetician
Douglas J Institute
Bachelor of Arts - Digital Arts
Bowling Green State University