Genevieve Rojas
Staten Island,NY
Summary
Quick learner with a positive attitude, ready to adapt and contribute effectively in a professional environment
Overview
26
26
years of professional experience
Work History
Medical Records/Claims Clerk
Jonathan D'Agostino & Associates
Staten Island, NY
12.2016 - Current
- Oversaw the request and maintenance of medical records for litigation purposes.
- Developed comprehensive medical specials package for insurance adjuster review and settlement negotiations.
- Facilitated communication with insurance adjusters to gather and share case-related information. Supported case management by providing timely updates to adjusters. Assisted in resolving inquiries to enhance case processing efficiency.
- Conducted thorough client communication to address inquiries and provide updates on services.
- Applied comprehensive understanding of New York no-fault laws to facilitate claims processing.
Medical Assistant
Avenue C Medical
Brooklyn, New York
02.2012 - 12.2016
- Assisted in patient intake and documentation, ensuring accuracy and compliance with medical protocols.
- Coordinated appointment scheduling and follow-up communications to enhance patient satisfaction.
- Managed electronic health records, maintaining confidentiality and integrity of sensitive information.
- Supported clinical staff during examinations, ensuring efficient workflow and patient comfort.
Microfilm Clerk / Micrographics Technician
Medrex, Limited
Port Ewen, New York
03.2000 - 02.2011
- Processed and organized microfilm documentation for efficient retrieval and archiving.
- Operated microfilm equipment, ensuring high-quality image reproduction.
- Maintained accurate records of incoming and outgoing microfilm materials.
- Collaborated with team to streamline microfilm indexing procedures, enhancing workflow efficiency.
- Conducted quality control checks on processed films to ensure compliance with standards.
Education
GED -
John Jay High School
Brooklyn, NYSkills
- Claims processing
- Verbal communication
- Data entry proficiency
- Accuracy and precision
- Proficient in Trialworks
Timeline
Medical Records/Claims Clerk
Jonathan D'Agostino & Associates
12.2016 - Current
Medical Assistant
Avenue C Medical
02.2012 - 12.2016
Microfilm Clerk / Micrographics Technician
Medrex, Limited
03.2000 - 02.2011
GED -
John Jay High School