Genevieve Sierra
Lithia,Florida
Summary
Dependable professional with experience providing administrative, organizational and customer service support in all environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
8
8
years of professional experience
Work History
Front Desk Executive
Fred Astaire Dance Studio Of South Tampa
2022.08 - 2024.03
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Boosted engagement rates by 73% with the creation of compelling and visually appealing content.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Shipt For Store Runner
Target
2019.08 - 2021.01
- Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
- Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
- Demonstrated attention to detail when selecting products, resulting in fewer returns and higher customer satisfaction.
- Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.
Brand Management Intern
Wyndham Destinations
2019.06 - 2019.08
- Enhanced brand visibility by developing and implementing innovative marketing strategies.
- Assisted in the creation of sales presentations, product sheets, and other promotional materials to support new product launches.
- Managed project timelines and budgets, ensuring all deliverables were completed on-time and within budget constraints.
- Improved overall customer experience by providing insights from consumer feedback into future product development initiatives.
Zumba Fitness Instructor
Ringling College Of Art And Design
2016.09 - 2019.05
- Enhanced client satisfaction by providing high-energy, engaging Zumba classes tailored to various skill levels.
- Improved participant retention rates with consistent class structure and personalized attention to individual progress.
- Promoted a positive, inclusive environment for all participants, fostering a sense of camaraderie among class members.
- Received consistently positive feedback from clients regarding their enjoyment of classes and noticeable improvements in overall fitness levels.
Food Runner
Rise Pies Handcrafted Pizza
2016.11 - 2018.02
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Bachelor of Arts - Motion Graphics
Ringling College of Art And Design
Sarasota, FL05.2019
Skills
Task Delegation
Employee Scheduling
Customer Relations
Sales Reporting
Business Administration
Money Handling
Project Management
Meeting Scheduling
Timeline
Front Desk Executive
Fred Astaire Dance Studio Of South Tampa
2022.08 - 2024.03
Shipt For Store Runner
Target
2019.08 - 2021.01
Brand Management Intern
Wyndham Destinations
2019.06 - 2019.08
Food Runner
Rise Pies Handcrafted Pizza
2016.11 - 2018.02
Zumba Fitness Instructor
Ringling College Of Art And Design
2016.09 - 2019.05
Bachelor of Arts - Motion Graphics
Ringling College of Art And Design
Similar Profiles
Stefan ZuberStefan Zuber
Ballroom Dance Instructor at Fred Astaire Dance Studio in SheltonBallroom Dance Instructor at Fred Astaire Dance Studio in Shelton
Amanda "Ama" LarsonAmanda "Ama" Larson
Office Manager at Fred Astaire Dance StudioOffice Manager at Fred Astaire Dance Studio
Jeffrey DelisleJeffrey Delisle
Ballroom Dance Instructor at Fred Astaire Dance Studio Of Smithtown & DeluthBallroom Dance Instructor at Fred Astaire Dance Studio Of Smithtown & Deluth