Anabell Briggs
Orem,UT
Summary
Results-driven team lead with strong communication and leadership skills, specializing in enhancing guest relations and optimizing front desk operations for improved customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Team Lead
Club V Sports
North Salt Lake, UT
01.2025 - Current
- Oversaw front desk operations, ensuring seamless guest check-in and check-out processes.
- Resolved guest inquiries and complaints efficiently, enhancing overall customer satisfaction.
- Trained and mentored junior staff on customer service best practices and system usage.
- Managed scheduling for front desk team, optimizing coverage during peak hours.
- Implemented new procedures to streamline front desk workflows and improve efficiency.
- Coordinated with management to develop training materials for new hires at the front desk.
- Developed strong relationships with repeat guests, leading to increased return visits and positive reviews.
Volleyball Coach
Northridge High School
Layton, UT
02.2026 - 05.2026
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Coordinated schedules for practice sessions, ensuring efficient use of resources and facilities.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Volleyball Coach
Club V Sports
North Salt Lake, UT
12.2025 - 05.2026
- Developed and implemented training programs to enhance player skills and performance.
- Analyzed team strategies and provided feedback for continuous improvement during practices.
- Organized and conducted competitive matches to assess team progress and individual development.
- Mentored junior coaches, fostering a collaborative environment for skill enhancement.
- Facilitated communication between players, parents, and coaching staff to build strong relationships.
Education
Associate of Science - Undecided
Utah Valley University
Orem, Utah12-2028
High School Diploma -
Syracuse High School
Syracuse, Utah05-2025
Skills
- Guest relations
- Customer service
- Sales support
- Delegation of tasks
- Task delegation
- Revenue management
- Workflow optimization
- Training and mentoring
- Problem-solving skills
- Time management
- Exceptional communication
- Listening skills
Timeline
Volleyball Coach
Northridge High School
02.2026 - 05.2026
Volleyball Coach
Club V Sports
12.2025 - 05.2026
Front Desk Team Lead
Club V Sports
01.2025 - Current
Associate of Science - Undecided
Utah Valley University
High School Diploma -
Syracuse High School