Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genevieve Thebeaud

Cheswick,PA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

11
11
years of professional experience

Work History

Housekeeper

Wyndham Hotel
03.2024 - 05.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Assistant Cook

Ecole Municipal Dumarsais Estime
09.2017 - 02.2024
  • Prepared food orders to support waitstaff and other team members.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
  • Collaborated with team members to execute successful daily meal services for up to 200 guests.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
  • Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
  • Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
  • Assisted with inventory management, contributing to cost control and minimized food waste.

Customer Service Cashier

BNC Bank
01.2013 - 08.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Streamlined the checkout process for faster service and improved customer experience.

Education

Hotel, And Restaurant

Cetemoh
Haiti
10.2015

Computer Course

Complexe Educatif De Bel Air
Haiti
06.2011

High School Diploma -

Joseph Herve School
Haiti
06.2010

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Mopping and sweeping
  • Cleaning techniques
  • Bed making proficiency
  • Cleaning bathrooms

Languages

French
Limited Working
Haitian Creole
Native or Bilingual

Timeline

Housekeeper

Wyndham Hotel
03.2024 - 05.2024

Assistant Cook

Ecole Municipal Dumarsais Estime
09.2017 - 02.2024

Customer Service Cashier

BNC Bank
01.2013 - 08.2017

Hotel, And Restaurant

Cetemoh

Computer Course

Complexe Educatif De Bel Air

High School Diploma -

Joseph Herve School

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Genevieve Thebeaud