A highly motivated, dependable individual with a background in retail, customer service, and pet care. Skilled in time management and recognized for continual punctuality and reliability. Holds unique ability to deliver personalized service to ensure client satisfaction while strengthening professional relationships.
Work History
Sales Associate
1 Year 11 Months
Cabela's | 09.2024 - Current
Assisted customers with product selection, enhancing overall shopping experience.
Processed transactions accurately and efficiently using point-of-sale system.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Maintained product displays, ensuring alignment with brand standards and promotions.
Provided knowledgeable support on outdoor gear and equipment to guide customer decisions.
Conducted inventory checks, contributing to effective stock management and replenishment efforts.
Participated in training new associates on daily procedures and customer service practices.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Promoted store loyalty program to build customer loyalty.
Recommended complementary purchases to customers, increasing revenue.
Pet Sitter
2 Years
Self-employeed | 08.2024 - Current
Provided excellent care for pets, ensuring safety and comfort in familiar environments.
Managed daily exercise routines, promoting physical health and mental stimulation for pets in care.
Developed customized feeding schedules to meet specific dietary needs of various pet breeds.
Maintained clear communication with pet owners regarding pet behavior and health observations.
Enhanced client satisfaction through personalized service and timely updates during each assignment.
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote a secure environment in owner's absence.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide a clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Gave medication to pets following guidelines from owners.
Increased client retention rate through excellent communication skills and genuine love for animals.
Custodian /Pizza Maker
1 Year 4 Months
Pappaceno's Pizzeria | 05.2023 - 09.2024
Maintained cleanliness and organization throughout dining and kitchen areas to ensure a welcoming environment by washing dishes, sanitizing surfaces, and taking out the trash.
Operated cleaning equipment, including vacuum cleaners, and floor cleaners to uphold hygiene standards.
Developed and implemented improved cleaning procedures that enhanced overall efficiency and effectiveness.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Assisted in training new custodial staff on best practices and safety protocols for efficient operations.
Cleared waste to promote a hygienic environment. and recycling bins to keep building clean and free of germs.
Trained new staff on pizza-making techniques and kitchen protocols for consistency.
Undertook basic cooking duties such as reducing sauces, preparing simple dishes, such as salads and entrees.
Monitored cooking times and temperatures, ensuring product quality and safety compliance.
Education
High School Diploma
Orchard Park High School | Orchard Park, NY | 06-2024
Honor Roll
Extracurricular Activities: Colorguard and Winterguard for 5 consecutive years
Rapid Improvements Award (Colorguard)
Adaptability Award (Colorguard)
Completed AP course in Latin
Skills
Teamwork and collaboration
Customer Service
Time management
Patience with animals
Problem-solving
Multitasking
Sanitation practices
Strategic planning
Client communication
Conflict resolution
Punctual and reliable
Cash register operation
Accomplishments
Rewarded continuously for above and beyond efforts by numerous members of management in the form of monetary incentives.