Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Genevieve Valentin

San Jose,CA

Summary

Goal-oriented Senior Sales Representative with 3 years of experience in corporate fitnesss industry. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service. Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support.

Overview

2
2
years of professional experience

Work History

Sr Sales Representative

Club Pilates Franchise LLC
05.2022 - Current
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Increased customer satisfaction ratings by successfully resolving challenges.

Crew Member

Trader Joe's
10.2021 - 05.2023
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.

Intern

Otter Cross Cultural Center: CSUMB
08.2021 - 05.2022
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Gained operational knowledge and supported departmental needs.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Education

Bachelor of Science - Kinesiology, Health & Wellness

California State University - Monterey Bay
Seaside, CA
05.2024

Associate of Arts - World Language: Spanish

West Valley College
Saratoga, CA
05.2020

Skills

  • Outbound Sales Calling
  • Product and Service Knowledge
  • Selling Techniques
  • Sales Development

Accomplishments

    EMT Certification

Timeline

Sr Sales Representative

Club Pilates Franchise LLC
05.2022 - Current

Crew Member

Trader Joe's
10.2021 - 05.2023

Intern

Otter Cross Cultural Center: CSUMB
08.2021 - 05.2022

Bachelor of Science - Kinesiology, Health & Wellness

California State University - Monterey Bay

Associate of Arts - World Language: Spanish

West Valley College

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