Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genia Lance

Gilbert,LA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

23
23
years of professional experience
1
1
year of post-secondary education

Work History

Salon Cosmetologist

Steel Magnolias Salon
01.2024 - Current
  • Enhanced client satisfaction by providing personalized hair and makeup consultations.
  • Built lasting relationships with clients through engaging conversations and attentive listening during appointments.
  • Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Medical Receptionist

Coughran Medical Group
01.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Salon Licensed Cosmetologist

Genia's Hair Salon
04.2014 - 01.2024
  • Increased salon revenue by upselling products and services during appointments.
  • Demonstrated adaptability by providing diverse services ranging from classic styles to avant-garde creations.
  • Assisted in inventory management by ordering supplies and maintaining accurate records of stock levels.
  • Managed appointment scheduling efficiently to ensure timely service for all clients.

Salon Licensed Cosmetologist

Heidi's Hair Hut
09.2001 - 04.2013
  • Assisted in inventory management by ordering supplies and maintaining accurate records of stock levels.
  • Managed appointment scheduling efficiently to ensure timely service for all clients.
  • Provided exceptional hair styling services, including cuts, color, extensions, and updos.
  • Established lasting relationships with clients through excellent communication and customer service skills.

Education

Licensed Cosmetoly - Cosmetology

Hot Springs Beauty College
Hot Springs, AR

Garland County Community College
Hot Springs, AR
08.1996 - 05.1997

High School Diploma -

Hamburg High School
Hamburg, AR
05.1996

Skills

    Friendly Communication

    Social skills

    Clear Communication

    Active Listening

    Issue Resolution

Timeline

Salon Cosmetologist

Steel Magnolias Salon
01.2024 - Current

Medical Receptionist

Coughran Medical Group
01.2023 - Current

Salon Licensed Cosmetologist

Genia's Hair Salon
04.2014 - 01.2024

Salon Licensed Cosmetologist

Heidi's Hair Hut
09.2001 - 04.2013

Garland County Community College
08.1996 - 05.1997

Licensed Cosmetoly - Cosmetology

Hot Springs Beauty College

High School Diploma -

Hamburg High School
Genia Lance