Genice wedgeworth
Searcy Medical Solutions
HAZEL CREST,IL
12
years of professional experience
CPR Instructor experienced in developing engaging training programs and facilitating workshops. Enhanced participant skills while fostering supportive learning environments and improving course completion rates. Focused on ensuring compliance with updated CPR guidelines.
Work History
CPR Instructor
11 Years 11 Months- Developed and implemented CPR training programs for diverse groups.
- Facilitated hands-on training sessions to enhance participant skills and confidence.
- Led workshops to promote awareness of CPR techniques in the community.
- Evaluated student performance and provided constructive feedback for improvement.
- Collaborated with healthcare professionals to ensure compliance with updated CPR guidelines.
- Mentored new instructors, fostering a supportive learning environment and enhancing teaching effectiveness.
- Streamlined training processes, improving efficiency and participant engagement during sessions.
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Incorporated diverse teaching methods to accommodate various learning styles, improving overall comprehension levels among students.
- Collaborated with fellow instructors to share best practices, leading to consistently high-quality course offerings across the organization.
- Improved CPR course completion rates by creating engaging lesson plans and hands-on activities.
Strike Manager
9 Years 7 Months- Mentored staff on best practices for customer service, resulting in increased client satisfaction rates.
- Established training programs for new hires, fostering a culture of continuous improvement and knowledge sharing.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Associate of Arts - Business And Art
Bachelor of Science - Nursing
Skills
First aid training
Advanced cardiopulmonary resuscitation
CPR and AED
Pediatric life support
Airway management
Automated external defibrillator
Oxygen administration
Medical response
Safety protocols
Training program development
Workshop facilitation
Interpersonal communication
Teamwork and collaboration
Strong communication
Cardiovascular anatomy
Strong communication
Accomplishments
2LT in the United States Army
Timeline
Strike Manager
Flowers For Dreams
01.2017 - 08.2026Read More
CPR Instructor
Searcy Medical Solutions
09.2014 - CurrentRead More
Robert Morris College
Associate of Arts from Business And Art
Read More
Chicago State University
Bachelor of Science from Nursing
Read More