Summary
Overview
Work History
Education
Skills
Certification
Accolades and Awards
Timeline
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Genie Giles, BSN, CNOR

Americus,GA

Summary

Dynamic healthcare leader with a proven track record at Phoebe Sumter Medical Center, excelling in surgical services and team development. Recognized for enhancing operational efficiency and fostering collaboration, while prioritizing patient safety and staff growth. Adept at problem-solving and building strong relationships, driving significant improvements in team performance and client satisfaction.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Director of Surgical Services, Oncology, L&D

Phoebe Sumter Medical Center
11.2021 - Current
  • Incorporated House Supervisor team in May of 2024 and have developed a more structured system.
  • Administrative Director of Various Award Winning Bariatric Center of Excellence
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Facilitated open communication to encourage employee-driven improvements.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Implemented a strong, efficient robotic service line with a robust steering committee.
  • Serve on OR Supply Cost and Standardization Committee for the Phoebe System

Nurse Manager Surgical Services

Phoebe Sumter Hospital
03.2011 - 11.2021
  • Navigated company through periods of significant change, including re-building the hospital after the 2007 tornado, while maintaining focus on long-term strategic goals.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Managed staff scheduling and time off to adequately staff and allow staff members earned time off.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Coordinated with representatives to build and install Meditech system wide in 2015
  • Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
  • Designed and led the opening of a MAB infusion clinic during the COVID pandemic.

Circulating Nurse, Operating Room

Phoebe Sumter Medical Center
12.1997 - 03.2011
  • Streamlined operating room setup for faster procedure turnaround times, ensuring timely patient care.
  • Facilitated smooth transitions between surgical cases by efficiently preparing operating rooms for subsequent procedures.
  • Reduced risk of infection by maintaining a sterile operating room environment through proper cleaning and equipment handling techniques.
  • Increased patient satisfaction with preoperative care by thoroughly explaining procedures and addressing any questions or concerns.

Education

Bachelor Of Applied Arts And Science - Nursing

Chamberlain College of Nursing
06.2019

Associate Degree In Nursing - Nursing

Georgia Southwestern State University
Americus, GA
05.1996

Skills

  • Leadership excellence
  • Patient safety
  • Staff development
  • Customer service
  • Problem-solving abilities
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Operational efficiency
  • Team building

Certification

CNOR

BLS

Accolades and Awards

Daisy Team Award Surgical Services 2025


Phoebe Top 30 Leader 2018


Phoebe Top Tier Leadership Recognition 2021, 2022, 2024


Graduated from Phoebe Lead 1, 2 and 3 


Bariatric Center of Excellence 


Top Bariatric Surgery Center 2025

Timeline

Director of Surgical Services, Oncology, L&D

Phoebe Sumter Medical Center
11.2021 - Current

Nurse Manager Surgical Services

Phoebe Sumter Hospital
03.2011 - 11.2021

Circulating Nurse, Operating Room

Phoebe Sumter Medical Center
12.1997 - 03.2011

Bachelor Of Applied Arts And Science - Nursing

Chamberlain College of Nursing

Associate Degree In Nursing - Nursing

Georgia Southwestern State University

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