Genna Barnes
Kuna
Summary
Detail-oriented and professional individual with a strong emphasis on meeting deadlines. Efficiently handles medical billing tasks, ensuring accuracy and error-free processing. Possesses extensive knowledge of data confidentiality and privacy practices, enabling effective review and handling of patient information with utmost care. Successfully manages high volumes of incoming and outgoing phone calls on a daily basis while maintaining focus and productivity.
Overview
18
18
years of professional experience
Work History
Medical Biller/Patient Accounts
Sage Health Care
02.2023 - Current
- Adhered to established standards to safeguard patients' health information.
- Collected payments and applied to patient accounts.
- Responded to patient inquiries with patience and positivity to establish excellent first impression.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Collaborated with patients to resolve disputes and set up payment plans.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
Business Owner
Hushabye Fabric
01.2013 - 01.2023
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Medical Biller/Receptionist
K.I.D.S Therapy Associates
01.2010 - 01.2013
- Delivered timely and accurate charge submissions.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Handled account payments and provided information regarding outstanding balances.
Medical Biller/Patient Accounts
Sage Health Care
01.2007 - 01.2010
- Adhered to established standards to safeguard patients' health information.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Responded to patient inquiries with patience and positivity to establish excellent first impression.
Education
Diploma -
Kuna High School
Kuna, ID01.2004
Skills
- EMR Systems
- Professional Communication
- 10-Key Proficiency
- Medical Billing
- Customer Service
- Financial Coordination
- Data Entry
- Attention to Detail
- Phone Handling
- Team Support
- Documentation Review
- Claims review
- Microsoft office
Timeline
Medical Biller/Patient Accounts
Sage Health Care
02.2023 - Current
Business Owner
Hushabye Fabric
01.2013 - 01.2023
Medical Biller/Receptionist
K.I.D.S Therapy Associates
01.2010 - 01.2013
Medical Biller/Patient Accounts
Sage Health Care
01.2007 - 01.2010
Diploma -
Kuna High School
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