Summary
Overview
Work History
Skills
Certification
Work Availability
Quote
Timeline
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Genna Masters

Genna Masters

Summary

Ambitious Account Manager with over 5 years in B2B sales, consistently surpassing targets. Proven expertise in building strong relationships, delivering innovative solutions, and driving business growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Career Break

Personal Development & Travel
06.2023 - 09.2023
  • Fulfilled a lifelong dream of exploring the islands of Indonesia

Product Owner

Evermée
02.2023 - 06.2023
  • Assessed user feedback via Zendesk and successfully introduced a new audio and video feature in response to their requests
  • Collaborated with stakeholders and developers to steer the project vision, while guiding the roadmap and managing the backlog

Account Manager

Hudson & Company
03.2018 - 02.2023
  • Consistently met or exceeded sales goals achieving a milestone of $1M in annual sales in 2022
  • Achieved a 90% client retention rate through relationship-building and innovative solution delivery
  • Leveraged trade shows and other networking opportunities, to strengthen client relationships and drive business expansion
  • Proactively monitored accounts and mitigated project risks to maintain customer satisfaction
  • Delivered tailored presentations to corporate and music merchandising clients, emphasizing brand value and establishing new partnerships

Project Manager

Hudson & Company
01.2012 - 03.2018
  • Led cross-functional teams throughout project life-cycle with meticulous attention to detail
  • Met client demands under tight timelines using critical thinking and creative problem-solving, ensuring on-time deliveries for key events
  • Implemented Trello as a new project management system, boosting productivity by 50%
  • Negotiated vendor contracts achieving a 7% reduction in cost while improving product quality

Skills

  • B2B Sales Cycle Ownership
  • Customer Relationship Management
  • Cross-team Collaboration
  • Communication and Negotiation Skills
  • Adaptability
  • Effective Time Management

Certification

  • Certified Scrum Product Owner, Scrum Alliance, February 2023
  • Sales Software Certification, HubSpot Academy, August 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

Career Break

Personal Development & Travel
06.2023 - 09.2023

Product Owner

Evermée
02.2023 - 06.2023

Account Manager

Hudson & Company
03.2018 - 02.2023

Project Manager

Hudson & Company
01.2012 - 03.2018

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Genna Masters