Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Learning Leadership/Trainer
Amazon Fulfillment
08.2021 - Current
Coordinates on-boarding and orientation of more than 120 new hires within fulfillment center.
Utilized variety of instructional methods to accommodate diverse learning styles and preferences effectively.
Schedules cross-training and re-training of hundreds of associates per week within several process paths
Manages training and development of a team of 112 Learning Ambassadors to ensure Amazon standard of work Analyzes data from Learning Management System to implement changes in training curriculum and delivery.
Picker
Amazon Fulfillment
04.2020 - Current
Pick product from designated location using various tools and transferred to appropriate area for further processing.
Limited damage products and orders by using proper care when choosing items.
Fulfilled orders quickly to accomplish challenging daily objectives.
Select product and items from bins for customers orders by scanning asin or similar labels and placed into yellow tote.
Maintained clean and organized warehouse, ensuring easy access to products for efficient picking.
Followed safety protocols and procedures to minimize workplace accidents.
Shipping and Receiving Clerk/Inspector
Hubble Power Systems
07.2017 - 05.2020
Prepare documents ,work orders, bills of lading, or shipping orders, to route materials using sit down stand up forklift or short flat bed hauler.
Inspected merchandise and sent damaged pieces for repair before shipment.
Maintained accurate inventory levels through regular cycle counts and updating warehouse management system accordingly.
Communicated with vendors and suppliers to verify timely delivery of goods.
Handled day-to-day shipping and receiving overseeing more than 2,000 packages per day.
Garment Inspector
Cintas
07.2014 - 05.2017
Enhanced garment quality by meticulously inspecting finished products for defects and inconsistencies.
Collaborated with production team members to streamline inspection processes, resulting in reduced lead times.
Improved overall product quality by providing constructive feedback to sewing operators on recurring issues observed during inspections.
Updated quality control records and reports.
Coordinated with systems partners to finalize designs and confirm requirements.
Customer Service/Planner
Dollar General Distribution Center
11.2012 - 06.2014
Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
Prioritized schedules to meet project goals and overall customer satisfaction.
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Machine Operator
Sterilite Corporation
02.2012 - 09.2012
Operated multiple machines simultaneously to meet production requirements.
Set up and adjusted equipment and properly configured machines for daily operation.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Replenished materials and supplies as needed to maintain production.
Education
High School Diploma -
Erwin High School
Birmingham, AL
05.2011
Skills
Machine Operator
Forklift
Customer Service
Email
Excel
Microsoft Operating Systems
Shipping Receiving
Materials Handling
Coaching and Mentoring
Data Entry
Leadership
Negotiation
Sales
Certification
Forklift Certification
School
Erwin High School
Work Authorization
Authorized to work in the US for any employer
Personal Information
Title: Customer Service, Customer Representative, Call Center, Planner, Delivery Driver Short Flat Beds Hauler, Picker, Packing, Shipping and Receiving, Machine Operation, testing materials and Also using Electric Pallet Jack, Forklift, Stand up Sit Down.