Genevieve Prevatt

• Coordinated office operations, ensuring efficient workflow and communication among departments.
• Managed scheduling and calendar organization for executives, optimizing meeting times and resource allocation.
• Trained new staff on administrative procedures, fostering a collaborative and knowledgeable team environment.
• Facilitated vendor relations, negotiating contracts to optimize service delivery and reduce operational costs.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.
• Assisted in creation of performance reports, providing insights that informed management decisions.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Interceded between employees during arguments and diffused tense situations.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reconciled account files and produced monthly reports.
• Enhanced team collaboration with the establishment of clear communication channels and guidelines.
• Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
• Enhanced customer service by developing feedback system that addressed client concerns promptly.

Process scheduling for sales, production and installation. A/R, A/P, Customer Service,.