Strategic leader with expertise in organizational growth and process optimization. Developed and implemented business strategies that enhance team performance and drive measurable results. Fostered collaboration and communication to create a positive team culture in fast-paced environments.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Director of Asset Maintenance
Titan Asset Management
Rochester, Mn
05.2025 - Current
Developed and implemented risk management frameworks to protect assets and ensure compliance.
Directed cross-functional teams to optimize operational efficiencies.
Mentored junior staff, fostering professional development and enhancing team capabilities.
Established performance metrics to evaluate investment effectiveness and support decision-making processes.
Spearheaded organizational change initiatives, improving overall operational workflows across departments.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Spearheaded innovative approaches to resource allocation and strategic planning.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Project Manager
BuildCore/Titan Asset Management
Rochester,MN
06.2022 - 04.2025
Developed and implemented project plans, ensuring alignment with organizational goals.
Conducted risk assessments to identify project challenges and mitigate impacts.
Utilized project management software to track progress and optimize resource allocation.
Drove continuous improvement initiatives, contributing to enhanced operational efficiency across projects.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Analyzed and verified monthly pay application submissions, maintaining financial integrity for banking operations.
Project Manager/General Manager
Queen City Panel
Rochester, MN
05.2017 - 05.2022
Led cross-functional teams to deliver complex projects on time and within budget.
Developed project plans and schedules, ensuring alignment with organizational goals.
Managed stakeholder communications, providing regular updates on project status and milestones.
Implemented process improvements that enhanced operational efficiency and reduced costs.
Conducted risk assessments and developed mitigation strategies to address potential project challenges.
Facilitated collaboration between departments to streamline workflows and enhance productivity.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Utilized project management software to track progress, allocate resources, and manage timelines effectively.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Managed projects from procurement to commission.
Coordinated material procurement and required services for projects within budget requirements.
Sales and Trucking
Eastern Forest Products
Kasson, MN
04.2014 - 05.2016
Conducted outreach to potential clients, focusing on promoting product offerings to maximize revenue opportunities.
Enhanced customer satisfaction by effectively managing trucking load postings and implementing competitive pricing, resulting in timely and secure deliveries.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Ford Certified Service Advisor
Rochester Ford
Rochester, MN
01.2013 - 03.2014
Prepare estimates and verbalize recommended repairs found by technician to clients. Upsell maintenance recommended by manufacturer.
Excelled in customer survey scores required by Ford Motor Co.
Prepare estimates and verbalize recommended repairs found by technician to clients. Upsell maintenance recommended by manufacturer.
Achieved high customer survey scores through effective communication and service delivery.
Continue required Ford Certified Service Advisor online education/training.
Service Advisor Assistant
Ford Quick Lane
12.2012 - 01.2013
Prepared estimates and communicated recommended repairs from manufacturer; facilitated sales of scheduled maintenance services, including oil changes, tires, and fluid flushes.
Managed opening and closing procedures for Ford Quick Lane, ensuring smooth operations.
Processed customer transactions through POS; balanced and settled invoices accurately.
Advanced to higher role within the organization
Subaru Service Advisor
Clements Subaru
Rochester, MN
03.2011 - 08.2012
Open/Close Subaru Service Drive
Prepare estimates and verbalize recommended repairs found by technician to clients. Up sell maintenance recommended by manufacturer.
Coordinated and scheduled appointments for clients via email, telephone, and in-person interactions with service technicians.
Ordered and communicated with parts department to ensure job completion on schedule.
Prepared estimates and communicated recommended repairs from technicians to clients, upselling manufacturer-recommended maintenance.
Proficient with Reynolds & Reynolds dealership software
Excel in quarterly OLP (Owner Loyalty Program) survey scores required by Subaru Corp.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.: performed customer follow-up calls, handle and direct Subaru customer complaints in professional manner.
Client accommodations to include scheduling shuttle transportation, picking up clients.
General Manager
Sun Place Tanning
Rochester, MN
01.2004 - 03.2011
Managed daily operations across 10 locations and corporate office, ensuring seamless functionality.
Bookkeeping, proficient with: QuickBooks, Excel, Word, Monthly ACH direct debit with POS partner, and Visa Pc.
Handle and resolve customer complaints and relations in a professional manner.
Director/National Manager Asset Tracking Division at National Office Systems, Inc.Director/National Manager Asset Tracking Division at National Office Systems, Inc.