Genotra Burton-henry
Bronxville,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
Work History
Family Social Worker
NY Department Of Education
09.1991 - Current
- Developed individualized case plans to address diverse needs of families in crisis situations.
- Maintained accurate records of all client interactions, adhering to confidentiality policies while ensuring effective communication among team members.
- Increased cultural competency within the agency by providing training on diversity issues relevant to serving diverse populations of families.
- Assisted families in navigating complex social service systems, advocating on their behalf when necessary.
- Conducted thorough home visits to assess safety concerns and determine appropriate levels of intervention needed for each family''s unique situation.
- Provided ongoing case management, monitoring progress and adjusting interventions as needed for optimal results.
- Collaborated with community partners to connect families with resources and services for improved outcomes.
Family Worker
NY Department Of Education
10.1989 - 03.1990
- Assisted families in navigating the child welfare system, advocating on their behalf when necessary.
- Provided crisis intervention support for families experiencing difficulties, connecting them with appropriate assistance programs.
- Served as a liaison between various stakeholders-schools, service providers, government agencies-to ensure seamless support for families in need.
- Strengthened family bonds by implementing effective communication strategies and conflict resolution techniques.
- Maintained detailed case notes and records, ensuring accurate documentation of all interactions with families and service providers.
- Increased awareness of available resources through regular outreach efforts, such as home visits and community events.
- Improved parental involvement in children''s education by organizing workshops and informational sessions for families.
- Collaborated with multidisciplinary teams to ensure coordinated care for families facing challenges.
- Conducted regular home visits to monitor family progress, address concerns, and provide ongoing encouragement.
Office Assistant
NY Board Of Education
06.1988 - 10.1989
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- helped parents with children with disabilities. Students with autism and Emotionally distrubed
Office Clerical Aide
NY Board Of Education
02.1987 - 09.1988
- Managed average of [Number] inbound calls and directed to appropriate extension.
- Effectively handled office communications while adhering to confidentiality guidelines.
- Demonstrated problem-solving skills when faced with unexpected challenges or issues that arose during normal business operations.
- Maintained confidentiality of sensitive information while performing various office duties such as filing documents or handling private correspondence.
Education
Bachelor of Arts - Education And Social Work
College of New Rochelle, The
New Rochelle, NY05.1995
Skills
- Professional boundaries
- Substance abuse awareness
- Child Welfare Knowledge
- Mental Health Support
- Self-care strategies
- Behavioral support
- Family services
- Family Support
- Home visits
Timeline
Family Social Worker
NY Department Of Education
09.1991 - Current
Family Worker
NY Department Of Education
10.1989 - 03.1990
Office Assistant
NY Board Of Education
06.1988 - 10.1989
Office Clerical Aide
NY Board Of Education
02.1987 - 09.1988
Bachelor of Arts - Education And Social Work
College of New Rochelle, The
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