Genoveva Gandarilla
Thornton
Summary
Work and grow with a stable company that allows me to learn and sharpen my skills to have a bright future.
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
14
14
years of professional experience
Work History
Front of House Supervisor
Mission Yogurt
10.2024 - Current
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Spearheaded daily social media presence to engage with customers and expand customer base.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Monitored food inventory and supplies to prevent waste.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Shift lead
First watch
01.2017 - 10.2024
- Enforced company policies and regulations with employees.
- Trained and mentored new employees to maximize team performance.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supervised food presentation and plating to enhance visual appeal.
- Monitored food preparation, production, and plating for quality control.
Order puller
Amazon
10.2019 - 01.2020
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Picked and packed order items.
Lead cook
Dave and busters
02.2012 - 12.2015
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Supervised line cooks to monitor food safety and order accuracy.
- Took over line positions in event of emergency.
- Taught kitchen staff safety protocols and restaurant standards.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
Diploma -
Lincoln High School
01.2009
Skills
- Multi-tasking
- Inventory
- Order puller
- Communication
- Problem-solving
- Point of sale systems
- Workplace safety
- Staff supervision
- Policy enforcement
- Quality standards
- Quality control
- Pre-shift walk-through
- Meeting deadlines
- Food safety compliance
- Restaurant operations
- Performance evaluation
- Task delegation
Languages
Spanish
Native or Bilingual
Timeline
Front of House Supervisor
Mission Yogurt
10.2024 - Current
Order puller
Amazon
10.2019 - 01.2020
Shift lead
First watch
01.2017 - 10.2024
Lead cook
Dave and busters
02.2012 - 12.2015
Diploma -
Lincoln High School