Gentry Butterfield
Lindon
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Esthetician
Simply Skin Laser Medspa
09.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
Teacher Educator
Kids Village Pre School
08.2020 - Current
- Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.
- Established positive classroom environments that fostered open communication and collaboration between students.
- Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
- Built strong rapport with parents/guardians through consistent communication about individual student progress, fostering collaborative partnerships that supported academic achievement.
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
Administrative Assistant
Muddy Boys
11.2018 - 03.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Relationship Manager
ILS
07.2015 - 07.2017
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Education
GED -
Maeser Prep Academy
Lindon, UTMaster Esthetician License -
Simply Skin And Laser
Provo, UT09-2025
Skills
- Client support
- Frequent machine operation
- Multitasking and organization
- Extractions and pore cleansing
- Relationship building
- Client relationships
- Relationship building and management
- Data entry
Timeline
Esthetician
Simply Skin Laser Medspa
09.2023 - Current
Teacher Educator
Kids Village Pre School
08.2020 - Current
Administrative Assistant
Muddy Boys
11.2018 - 03.2019
Relationship Manager
ILS
07.2015 - 07.2017
GED -
Maeser Prep Academy
Master Esthetician License -
Simply Skin And Laser
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