Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Excels in fast-paced environments and adaptable to last-minute changes.
Overview
8
8
years of professional experience
Work History
Data Entry Pharmacy Technician
Southern Pharmacy Services
Kernersville, NC
09.2019 - Current
Performed data entry of patient prescriptions into the pharmacy system.
Verified accuracy of prescription information and entered relevant data into database.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Monitored prescription refill requests and communicated with patients regarding their status.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Answered telephones to respond to questions or requests.
Pharmacy Technician
CVS Pharmacy
Advance, NC
12.2018 - 07.2019
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Restocked shelves with new supplies of medications as needed.
Business Development Representative
Peters Auto Mall
High Point, NC
11.2016 - 07.2018
Developed and maintained relationships with potential customers to understand their business needs.
Collaborated with sales team members to develop strategies for targeting new prospects.
Addressed customer questions and concerns regarding products and services.
Generated reports on customer feedback and trends in the industry.
Posed as models for advertising, artistic creation and display of goods.
Coordinator of Student Services at Southern Illinois University Edwardsville (SIUE) School of PharmacyCoordinator of Student Services at Southern Illinois University Edwardsville (SIUE) School of Pharmacy