Geoff Silva
Carson City,NV
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
16
16
years of professional experience
Work History
Tow Truck Driver
Silver State Towing
06.2025 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Technician
Bridgestone Firestone
05.2024 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Checked, repaired and repacked survival equipment to meet specifications.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Researched and implemented new technologies and equipment.
Technician
Carson RV's
04.2024 - 05.2024
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on Units to enhance production and maintain quality.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Researched and implemented new technologies and equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Parts Manager
AutoZone
10.2020 - 10.2022
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Bolstered sales and inventory management by effectively controlling daily parts program activities
- Ordered parts for customers, repair shops and department for use in house
- Trained team members in successful strategies to meet operational and sales targets
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Technician
Drill Tech Drilling & Shoring Inc.
12.2019 - 09.2020
- Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets
- Analyzed and located malfunctions in brakes, motors, switches, and control systems
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement
- Ordered repair parts quickly to prevent delays in projects and repair work
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects
- Performed labor, including frequent heavy lifting up to 100 pounds, climbing and working in confined spaces to achieve company goals
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards
- Installed GPS’s on new and old units
Technician
AVAR Construction INC.
12.2017 - 12.2019
- Executed diagnostics, troubleshooting and evaluations on Equipment
- Completed all job reports and logs immediately following service calls
- Perform complex mechanical alignments and calibration of equipment to quality standards
- Performed routine maintenance on Equipment for manufacturing operations
- Installed GPS’s on new and old units
Parts Advisor
PAPE Material Handling
12.2014 - 12.2017
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines
- Processed and reshelved return orders, checking for discrepancies and potential usage
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products
- Completed all sales and service documentation for customer and business records and provided receipts of purchase
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
- Handled all customer service issues quickly to maintain high satisfaction levels
Parts Advisor
Safford Chrysler Jeep Dodge Of Fredericksburg
01.2010 - 12.2014
- Maintained excellent attendance record, consistently arriving to work on time
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Handled all customer service issues quickly to maintain high satisfaction levels
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
Education
High School Diploma -
The James Monroe
09.2013
Criminal Justice Degree - undefined
Strayer University
03.2025
Skills
- Design principles
- Issue Analysis
- Customer Interaction
- Blueprints and Schematics
- Repair services
- Mechanical Knowledge
- Safety Equipment
- Commercial construction
Locations
- Carson City, NV, 89703
- Hayward, CA, 94544
Timeline
Tow Truck Driver
Silver State Towing
06.2025 - Current
Technician
Bridgestone Firestone
05.2024 - Current
Technician
Carson RV's
04.2024 - 05.2024
Parts Manager
AutoZone
10.2020 - 10.2022
Technician
Drill Tech Drilling & Shoring Inc.
12.2019 - 09.2020
Technician
AVAR Construction INC.
12.2017 - 12.2019
Parts Advisor
PAPE Material Handling
12.2014 - 12.2017
Parts Advisor
Safford Chrysler Jeep Dodge Of Fredericksburg
01.2010 - 12.2014
Criminal Justice Degree - undefined
Strayer University
High School Diploma -
The James Monroe
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