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Geoff Termorshuizen
United States
Summary
Astute system engineer offers dynamic, diverse skillset developing, and installing imperative systems. Over 30 career years, oversaw dedicated technical teams and researched necessary deployments to optimize organizational output. Experienced managing cloud products and services within over-arching technology infrastructure. Knowledgeable resource for mandated regulatory and safety procedures to maintain equipment and software effectiveness.
Overview
25
25
years of professional experience
Work History
Systems Engineer
ACI Worldwide
Norcross, United States
09.2020 - 08.2025
- Deployed, maintained, and troubleshot over 100 servers across Windows, Linux, and AIX operating systems.
- Maintained system integrity by applying patches and addressing security vulnerabilities.
- Responded to issues related to ACI's MTS software for banks processing over $100 billion daily.
- Managed SSL certificate updates to ensure data encryption remained robust.
- Oversaw annual business readiness testing with Federal Reserve Bank, configuring transaction processing for OFAC compliance.
- Conducted audits to ensure adherence to Federal Reserve Bank SWIFT and SSAE 18 standards.
- Collaborated with cross-functional teams to implement necessary software updates and enhancements.
- Participated in project planning sessions to define project requirements and deliverables.
Implementation Engineer
Calabrio
Minneapolis, United States
09.2018 - 11.2019
- Installed AWS-based Calabrio software.
- Facilitated departmental and customer use of Linux for Calabrio product, enhancing user experience and support.
- Advised company on PCI, HIPAA, and PII compliance, ensuring data protection and regulatory adherence.
Tech Consultant/Senior System Engineer
ACI Worldwide
Norcross, United States
02.2012 - 07.2018
- Delivered customer support for technical activities related to ACI Postilion software, enhancing user experience.
- Orchestrated installation solutions for customers utilizing ESP/RCS ACI implementations.
- Drove enhancements in payment processors while reviewing installation security considerations.
- Administered security regulations, ensuring PCI-DSS compliance through proactive identification of vulnerabilities.
- Conducted long-term system analysis to identify performance improvements.
- Coordinated with vendors to troubleshoot systems during project execution, minimizing downtime.
- Facilitated processing of customer requests and deliverables, ensuring timely completion.
- Coordinated multiple departments to resolve issues prior to customer engagement.
Senior Support and System Engineer
Verint
Alpharetta, United States
06.2000 - 02.2012
- Managed technical support for over 10,000 organizations across 150+ countries, ensuring effective resolution of issues.
- Resolved over 18,750 incidents related to Verint recording software through effective leadership and problem-solving.
- Identified annual departmental losses exceeding $15 million; developed procedures to recover losses and mitigate future risks.
Education
Master of Science - National Security Intelligence Analysis
University of New Hampshire
NH12-2026
Master of Science - Management of Information Security
Bellevue University
Bellevue, NE05-2015
Master of Science - Cybersecurity
Bellevue University
Bellevue, NE11-2014
Bachelor of Arts - Political Science
Georgia State University
Atlanta, GA01-2008
Skills
- Risk assessment and compliance standards
- Data protection and security measures
- Incident response management
- Project oversight and coordination
- Vulnerability assessment
Affiliations
- Intelligence Community (IC) Scholars Program - Earned status as an IC Scholar at the Uni. of New Hampshire
- 2024 National Security & Intelligence Summer Session (NSISS) - I was selected to represent the University of New Hampshire as a participant in the 2024 NSISS
- Infragard - Member
- Order of the Sword and Shield - Member
- The National Society of Leadership and Success - Nomination in Progress
- Phi Theta Kappa - Member
Languages
- Afrikaans
- Dutch
- English, Native, Native, Native
- Afrikaans, Native, Native, Native
- Dutch, Intermediate, Novice, Novice
Languages
English
Native language
Afrikaans
Proficient (C2)
C2
Dutch
Intermediate (B1)
B1
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$100000/yr - $200000/yrTimeline
Systems Engineer
ACI Worldwide
09.2020 - 08.2025
Implementation Engineer
Calabrio
09.2018 - 11.2019
Tech Consultant/Senior System Engineer
ACI Worldwide
02.2012 - 07.2018
Senior Support and System Engineer
Verint
06.2000 - 02.2012
Master of Science - National Security Intelligence Analysis
University of New Hampshire
Master of Science - Management of Information Security
Bellevue University
Master of Science - Cybersecurity
Bellevue University
Bachelor of Arts - Political Science
Georgia State University