GEOFFREY MARVIN
Lancaster,PA
Summary
Hard working and eager to learn new skills. A positive team player in a retail environment with experience in providing customer service. Able to remain calm while quickly and effectively dealing with customer issues.
Overview
9
9
years of professional experience
Work History
Dairy CUSTOMER SERVICE
WEGMANS
01.2024 - Current
- Interacted with customers to address inquiries and fulfill service needs
- Stocked shelves and organized products to enhance customer accessibility
- Maintain food-safe temperatures and cleanliness levels
- Operate pallet jacks to move heavy items and the cardboard baler and tie up the cardboard bales
- Sorted and organized shrink items for efficient processing and sort donation items
- Executed department closing procedures and adhered to store protocols for operational efficiency
Seafood CUSTOMER SERVICE
WEGMANS
05.2023 - 01.2024
- Interact with customers and provide service for their needs
- Wrapped and labeled products for retail display
- Implemented food safety procedures to uphold safe food handling standards
- Maintain department sanitation levels
- Engaged with customers to address inquiries and fulfill service needs
- Oversaw inventory management to maintain product freshness and quality
Overnight Grocery CUSTOMER SERVICE
WEGMANS
11.2017 - 05.2023
- Unloaded trucks and sorted products by shelving area to ensure efficient restocking.
- Move Fresh/Frozen pallets into the correct areas promptly
- Remove shrink items from stock for donations or disposal
- Help with inventory management and scan items
- Assisted in managing inventory levels to ensure product availability. and scan items
- Remove shrink items from stock for donation or disposal
ASSISTANT
RESCARE - PAID WORK PROGRAM
08.2017 - 10.2017
- Ensured cats received necessary nutrition and medication
- Maintained cleanliness of litter boxes to promote hygiene and comfort for cats
- Facilitated cat intake process to ensure proper care and documentation
- Cleaned and disinfected facility areas to maintain a safe environment for animals and staff
- Took dogs of various ages on walks
- Coordinated tasks for volunteers and community service participants
- Managed first morning dog walks to ensure routine adherence
Education
HIGH SCHOOL DIPLOMA -
STATE COLLEGE AREA HIGH SCHOOL
PASkills
- Customer service
- Computer Skills
- Continuous learning
- Adaptable
- Willing to Learn
- Reading comprehension
- Responsible
Interests
Reading: fantasy, science fiction, manga, Writing: short story fiction, Cooking
Personal Information
Title: BOOKSELLER
Timeline
Dairy CUSTOMER SERVICE
WEGMANS
01.2024 - Current
Seafood CUSTOMER SERVICE
WEGMANS
05.2023 - 01.2024
Overnight Grocery CUSTOMER SERVICE
WEGMANS
11.2017 - 05.2023
ASSISTANT
RESCARE - PAID WORK PROGRAM
08.2017 - 10.2017
HIGH SCHOOL DIPLOMA -
STATE COLLEGE AREA HIGH SCHOOL