Dynamic sales leader with a proven track record at AutoNation Honda Chandler, excelling in customer interaction and team motivation. Achieved the highest deal count among managers while enhancing sales efficiency. Skilled in hiring and training, with a strong focus on conflict resolution and time management to drive results.
Provide top notch customer service to Lyft's passengers. 5400+ rides completed with a 5 star passenger rating.
Ran a high performing Internet Sales team, responsible for monitoring inbound and outbound phone calls and e-mails. Report Generation, monthly monitoring of individual representatives performance and efficiency. Transitioned to Retail Sales manager to increase sales volume for the dealership. Maintained the highest deal count of all managers on a monthly basis.
Initially started as an Internet Sales Manager, managing a team of Internet Sales Representatives, but due to some turn over was tasked with running both an Internet Sales Team and Retail Sales Team. Responsible for appraising vehicles and handling the We Buy Your Car process when it was implemented.
Day Traded stocks in the morning Monday through Friday and drove Rideshare nights and weekends. Monitored daily news regarding the stock market and corporate earnings calls to find stocks that might have opportunity.
Managed a team of Sales Representatives to make sure all walk in customers were assisted and proper presentation and demonstrations were taking place. Manage prospecting and phone activity of the Sales Representatives in the Business Development Center.
Joined a former Manager at SanTan Honda to increase Internet Sales efficiency. Responsible for responding to incoming phone and internet requests in a timely manner. Prospecting within the store's database. Promoted to Sales Manager, which included being responsible for a Sales team, but also handling Dealer Trades and Inventory Management.
I was recruited back to Bell Honda as a Sales Manager. Ran a sales team and Assistant Sales Manager to ensure success through our sales process. Transitioned into the Role of Recruiting Director after my first son was born. As Recruiting Director I was responsible for prospecting for new employees, setting interviews, interviewing and hiring the best candidates. Once hired my job was to train and motivate the sales reps, monitor Manufacturer training levels were met and responsible for continual education.
Assisted New and Pre-Owned customers with their vehicle search. Adhered to the Earnhardt's No Bull sales process. Promoted to Assistant Sales Manager a few months after joining their team and ran a successful sale team.
Assisted customers with their new vehicle search, through fact finding, vehicle selection, negotiation and vehicle delivery. Prospected outside of the dealership, as well as working phone lists of previous clients and other targeted campaigns. As an Assistant Sales Manager I ran a team of New Vehicle Sales Representatives, tasked with managing their daily activities and meeting appointment setting goals. I was responsible for monitoring their progress through the sales process to increase sales efficiency.
Assisted customers in establishing health goals, identifying ailments and tailoring a nutritional program to help them achieve their goals. Worked as a key holding shift supervisor before becoming a Store Manager at the Tatum and Shea location. As a Store Manager I was responsible for inventory, shipping and receiving, hiring, training and maintaining a staff to cover the store's needs.