Geoffrey Comley
Compass Group USA Chartwells
Bryan,TX
1
Certification
23
years of professional experience
Results-driven Operations Manager specializing in Supply Chain and high-end customer service. Expertise in strategic planning, team leadership, and operational excellence. Proven ability to drive business growth and streamline processes through innovative solutions. Track record of fostering collaboration and delivering measurable outcomes.
Work History
General Manager
3 Years 6 Months- Multiple Postings, Including Texas A&M Athletics transition into new Clark Athletic Nutrition Center
- Directed daily operations to enhance customer satisfaction and service quality.
- Led Business Unit through Facility relocation and Reopening
- Led the implementation of multiple SaaS products into the operation
- Monitored KPIs through SAP dashboards
- In partnership with the client, increased annual spend from 4 million to 8 million with higher throughput and quality
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Trained and mentored staff to achieve performance excellence and foster team collaboration.
- Developed strategic marketing initiatives to increase brand awareness and drive sales growth.
- Coordinated vendor relations to ensure timely deliveries and enhance product offerings.
- Led cross-functional teams in executing operational improvements aligned with business objectives.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Director of Dining Services
3 Years 1 Month- Multiple Postings
- Operational & Financial oversight of multi-unit facility
- Oversaw daily operations of dining services, ensuring high-quality food and service standards.
- Analyzed dining trends to adjust menus in alignment with customer preferences and dietary needs.
- Planning and Implementation of App based Ordering System (Fall 2022)
- Data driven restructuring of Product Offerings, Hours of Operations, & Staffing needs to adjust to Covid requirements and current facility usage
- Staffing & Labor analysis, Menu Development & PMIX analysis
- Invoicing & Vendor Relations, Inventory Control
Assistant Director of Dining Services
6 Years 2 Months- Multiple Postings
- Tasked with revitalizing a struggling operation
- Increased Sales while keeping labor and product costs below budget
- Increased Customer Satisfaction Scores over the previous year
- Worked directly with the National Brand in sourcing products through multiple distributors in different markets
- Implemented new inventory management systems, increasing the accuracy of stock levels and reducing waste.
- Averaged 1.5 inventory turns per week while reducing inventory by ~25%
- Redeveloped Restaurant Concept – Increased sales by ~23% over the previous year
Manager
7 Years 4 Months- Oversaw daily operations, ensuring seamless functionality across all departments.
- Managed budgetary allocations while optimizing resource utilization for operational efficiency.
- Led staff training programs, fostering a culture of excellence and teamwork among employees.
- Boosted employee morale and reduced turnover through the development and implementation of a comprehensive rewards and recognition program.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Established partnerships with local vendors, improving supply chain reliability and cost-effectiveness.
- Short-term operation of Traditions Golf Club Food & Beverage on a Contract Basis.
Political Intern, US Embassy, Brazil
2 Months- Extensive Demographic Research on Brazilian Congress
- Reorganized and Updated Library of Biographical Information on Prominent Brazilians
- Assisted in preparation & hosting of visiting Congressional Delegations
- Received Security Clearance to assist Foreign Service Officers in their duties
Education
Supply Chain Management MicroMasters Certification
- Masters level coursework with comprehensive testing
- End-to-End Supply Chain Management Certification
- Developed & refined competency in Supply Chain theory & practice
- Demand Planning, Forecasting, Inventory Management, Economic Order Quantities, Total Cost, Optimization Modeling
- Created Models and solved problems in SC analytics, design, dynamics and related technologies using SAS, AnyLogic, MySQL, and Machine Learning
BS - Political Science
- Research Area Focus on Legislative process & Coalition Building
- Additional Coursework in Accounting, Finance, Management, & Business
- Phi Theta Kappa Honor Society, Dean’s List
- Corps of Cadets Member, Four-year participant Air Force ROTC
Skills
Leadership and team building
P&L management
Operations management
Problem resolution
Team player
Training and development
Inventory control
ERP Systems
Vendor relationships
Purchasing and planning
Certification
Certified Sommelier, Court of Master Sommeliers, Americas
Level 2 Certification Feb 2013
Timeline
General Manager
Compass Group USA Chartwells
02.2023 - CurrentRead More
Director of Dining Services
Compass Group USA Chartwells
01.2020 - 02.2023Read More
Assistant Director of Dining Services
Compass Group USA Chartwells
11.2013 - 01.2020Read More
Manager
Christopher's World Grille
04.2006 - 08.2013Read More
Political Intern, US Embassy, Brazil
US Department of State
06.2003 - 08.2003Read More
Texas A&M University
BS from Political Science
Read More
MIT X
Supply Chain Management MicroMasters Certification
Read More