Summary
Overview
Work History
Education
Skills
Affiliations
Certification
HVAC/ Heating and Airconditioning
References
Timeline
Generic

Geoffrey Hickman

Henderson,NV

Summary

Dependable professional with a strong background in installing, maintaining, and repairing systems and components. Skilled Service Technician with experience in automotive and home appliances, security systems, and handyman skills. Known for precise diagnostic skills, efficient repair techniques, and problem-solving ability. Demonstrated success in improving customer satisfaction through quality service delivery.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Security System Technician

Safe Haven Security
Las Vegas, NV
11.2023 - 09.2024
  • Installed and configured security systems, including alarm panels, keypads, motion detectors, door contacts, and sirens.
  • Troubleshot issues with existing security systems and replaced faulty components as needed.
  • Performed system tests to evaluate performance of security devices.
  • Provided technical support to customers regarding their security systems.
  • Responded promptly to customer inquiries about installation and repair services.
  • Assisted in designing customized solutions for customer's unique requirements.
  • Identified potential areas of improvement in existing system designs.
  • Maintained accurate records of all service calls and repairs performed.
  • Trained customers on how to properly operate their newly installed security systems.
  • Set up secure networks that allowed remote access by authorized personnel only.
  • Planned out installation routes and determined the best locations for cameras and other devices.
  • Tested equipment, connections and signals to verify security system functionality.

Telehandler Cab Install

Extreme Manufacturing
Henderson, NV
01.2019 - 11.2021
  • Installed electrical components and wired the cab of telehandlers while providing assistance with various other machine parts.
  • Calibrated instruments used to measure current, voltage and resistance of electrical circuits.
  • Tested continuity of wires using ohmmeters, voltmeters and other test equipment.
  • Performed preventive maintenance activities on a regular basis to ensure optimal operation of all electrical systems.
  • Conducted tests on completed installations to verify proper functioning before turning them over for use.

Valet Attendant

Texas Valet
Dallas, Texas
02.2010 - 09.2011
  • Managed parking duties diligently for an optimal customer experience
  • Have excellent customer service skills.
  • Committed to maintaining continuous and seamless movement throughout work hours.
  • Greeted customers upon arrival, provided assistance with luggage and other items.
  • Communicated daily with valet staff to ensure efficient operations.
  • Assisted customers in retrieving their vehicles when requested.
  • Organized and coordinated the flow of traffic in and out of the parking lot.
  • Maintained accurate records of customer information including vehicle make and model, license plate number.

Quality Control

Pacific Coast Steel Inc.
Henderson, NV
01.2006 - 11.2008
  • Maintained a robust system to monitor and verify the entry and exit of every load of rebar from the yard.
  • Maintained quality control standards across all construction sites through rigorous confirmation of shipment details with on-site Forman's.
  • Handled truck load weight verification, quality control checks, and manifests.

Concrete Installation

Brick Art Masonry Inc.
Henderson, NV
  • Mixed and poured concrete
  • Cleaned and organized job sites before and after each project.
  • Note from Owner: I was consistently impressed with Geoff's ability to learn fast and work hard to keep up with workflow.
  • This job is very demanding, with consistent labor.

Owner

Desert Valley Pallets Inc.
Henderson, NV
  • Founded and operated Desert Valley Pallets, contributing to its success as a small business.
  • Had to halt business operations due to theft of trailer and intense competition
  • Planning to reopen the business after saving up enough funds for a fresh start.

Education

College - HVAC Heating & Air Conditioning

College of Southern Nevada
01.2018

Diploma -

G.E.D.
01.2007

Skills

  • System Troubleshooting
  • Schematic Interpretation
  • Video Surveillance
  • Alarm monitoring
  • Wiring Installations
  • Customer Service
  • Cable pulling
  • Service Calls
  • Equipment Repair
  • Alarm systems
  • Product Inspection
  • Blueprint understanding
  • Painting
  • Masonry
  • Repair work
  • Building upkeep
  • Grounds Maintenance
  • Physically agile
  • Pool Maintenance
  • Electrical Systems
  • Plumbing
  • Pressure Washing
  • HVAC
  • Reading blueprints and manuals
  • Appliance Installation
  • Electrical Repairs
  • Power Tool Operation
  • Indoor and Outdoor Painting
  • Electrical components
  • Machinery repairs
  • Electrical Troubleshooting
  • Hand tools
  • Vehicle Maintenance
  • Appointment Scheduling
  • Equipment Operation
  • City and non-city driving
  • Route Determination
  • Materials Transport
  • Daily logging
  • Mileage Tracking
  • Cargo Handling
  • Quality Assurance
  • Tractor-trailer driving
  • Skilled forklift operator
  • Clean Driving Record
  • Heavy hauling
  • Pallet jack and hand truck operation
  • Responsible driver
  • Excellent sense of direction
  • Teamwork and Collaboration
  • Problem-Solving
  • Valid Driver's License
  • Forklift Operation
  • Time management skills
  • Exceptional written and verbal communication skills
  • Electrical Wiring
  • Duct Sizing and Design
  • Troubleshooting expertise
  • Dedicated Team Player
  • HVAC and Refrigeration Systems
  • Excellent problem solver

Affiliations

  • Woodcarving
  • Building custom Harly Davidson motorcycles
  • Drawing/ Art
  • Photography
  • Stargazing

Certification

  • forklift
  • Heavy Equipment

HVAC/ Heating and Airconditioning

  • Went to school for two years to get my certificate in HVAC-R but didn't end up finishing my last year. Willing to continue schooling if needed.

References

References available upon request.

Timeline

Security System Technician

Safe Haven Security
11.2023 - 09.2024

Telehandler Cab Install

Extreme Manufacturing
01.2019 - 11.2021

Valet Attendant

Texas Valet
02.2010 - 09.2011

Quality Control

Pacific Coast Steel Inc.
01.2006 - 11.2008

Concrete Installation

Brick Art Masonry Inc.

Owner

Desert Valley Pallets Inc.

College - HVAC Heating & Air Conditioning

College of Southern Nevada

Diploma -

G.E.D.
Geoffrey Hickman