Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Geoffrey Thegg

Lake Worth

Summary

Professional installation technician with proven track record in managing and executing high-stakes installation projects. Known for commitment to team collaboration and achieving excellent results. Reliable and adaptable, with strong skills in problem-solving and technical troubleshooting, consistently delivering quality results in changing environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Lead Install Technician

Best Buy/Magnolia Hi-Fi
05.2016 - 04.2024
  • Responsible for Installing TVs, automated shades, theater rooms, Indoor/outdoor speakers & running lines in new/old construction projects.
  • Coordinated effectively with other trades on job sites to prevent delays or conflicts during the installation process.
  • Provided expert troubleshooting and problem-solving advice to clients, resolving issues efficiently to ensure system reliability.
  • Improved customer satisfaction by providing timely and accurate installations.
  • Trained junior installers on company guidelines, safety protocols, and best practices in the field of low voltage installations.

Low Voltage Installer

Best Buy/Geek Squad
09.2010 - 04.2016
  • Collaborated with team members to complete large-scale installation projects within tight deadlines.
  • Increased client retention by offering exceptional customer service and addressing concerns promptly.
  • Demonstrated adaptability in working with a variety of equipment types, brands, and models in diverse environments.

Projection Manager

Regal Cinemas
11.2007 - 03.2010
  • Improved project efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented quality control measures, ensuring consistent high-quality deliverables across all projects.
  • Conducted regular progress meetings to keep team members informed of updates, changes, and milestones reached.
  • Responsible for the funtionality of projectors in the projection booth.

Theatre Usher

Regal Cinemas
08.2006 - 11.2007
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.

Concessions Worker

Regal Cinemas
10.2005 - 08.2006
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Education

Associate of Arts - Business

Palm Beach State College
Lake Worth, FL
05-2012

Skills

  • Power tools operation
  • Training and mentoring
  • Software installation
  • Hardware installation
  • Field service
  • Equipment installation
  • System configuration
  • Diagnostic testing
  • Network setup
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Certification

Lutron

Savant

Control 4

Languages

English
Full Professional
Spanish
Elementary

Timeline

Lead Install Technician

Best Buy/Magnolia Hi-Fi
05.2016 - 04.2024

Low Voltage Installer

Best Buy/Geek Squad
09.2010 - 04.2016

Projection Manager

Regal Cinemas
11.2007 - 03.2010

Theatre Usher

Regal Cinemas
08.2006 - 11.2007

Concessions Worker

Regal Cinemas
10.2005 - 08.2006

Associate of Arts - Business

Palm Beach State College

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Geoffrey Thegg