Geoffrey Wills
Warehouse Lead
Saint Amant,LA
Summary
Supportive Team Lead with 4 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead
ShipMonk
Fort Worth, Texas
10.2022 - Current
- Coach team members in techniques necessary to complete job tasks.
- Train new team members by relaying information on company procedures and safety requirements.
- Work different stations to provide optimal coverage and meet production goals.
- Evaluate employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentor newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Take on additional job duties during unexpected backlog, resulting in meeting project target date.
Trainer and Process
Amazon
Fort Worth, Texas
01.2022 - 10.2022
- I work not only as a trainer, but only as a processing guide
- I make sure new associates are trained accurately and assessed correctly in case of coaching
- As a processing guide it is my job to ensure that our numbers are being taken care of efficiently and promptly.
- Created unique materials to support training programs.
- Delivered robust training courses via classroom and e-learning programs.
Supervisor
Central Kitchens
Baton Rouge, Louisiana
05.2021 - 12.2021
- I supervised a cold storage warehouse where I took care of shipping and receiving, taking, and sending inventory monthly
- Information logging and rotating products with a forklift
- Buffalo
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Waiter and Bartender
Buffalo Wild Wings
Gonzales, Louisiana
09.2019 - 04.2021
- Check with customers to ensure that they are enjoying their meals and correct any problems
- Collect payments from customers, write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Retail Associate
Home Depot
Denham Springs, Louisiana
05.2017 - 08.2019
- Use computers to organize and find inventory and operate spreadsheet and word processing software
- Manage the department for which they buy
- Interview and work closely with vendors to obtain and develop desired products
- Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Camp Counselor
Camp Bow Wow
Baton Rouge, Louisiana
04.2016 - 04.2017
- Dealt with customers daily, bathed, trained, supervised, and cared for all dogs of all kinds.
Host
Sammys Grill
Prairieville, Louisiana
04.2014 - 03.2016
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation Inform patrons of establishment specialties and features Receive and record patrons dining reservations
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
GED -
Trimble Tech
Fort Worth, TX03.2014
Skills
- Technology fast paced
- Cash handling Quick Learner
- Great under pressure
- 3-5 Years experience Microsoft Office
- Task Monitoring
- Process Improvement Initiatives
- 2 years WMS
Certification
Forklift
Reach Truck
Order Picker
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Team Lead
ShipMonk
10.2022 - Current
Trainer and Process
Amazon
01.2022 - 10.2022
Supervisor
Central Kitchens
05.2021 - 12.2021
Waiter and Bartender
Buffalo Wild Wings
09.2019 - 04.2021
Retail Associate
Home Depot
05.2017 - 08.2019
Camp Counselor
Camp Bow Wow
04.2016 - 04.2017
Host
Sammys Grill
04.2014 - 03.2016
GED -
Trimble Tech
Forklift
Reach Truck
Order Picker
Similar Profiles
Tiffany PerezTiffany Perez
WAREHOUSE SUPERVISOR/LEAD at ShipmonkWAREHOUSE SUPERVISOR/LEAD at Shipmonk
Helens Perez FernandezHelens Perez Fernandez
Training Coordinator at ShipMonkTraining Coordinator at ShipMonk
Jamie CrossJamie Cross
Sales Development Representative at ShipMonkSales Development Representative at ShipMonk