Geoffrey P Gagnon
Regional Marketing Director
Mesa,AZ
Summary
Forward-thinking Regional Marketing Director with 10-year history of addressing strategic and tactical decisions to maintain market position and drive sales. Knowledgeable about brand management, product launching and social media marketing.
Overview
5
5
years of post-secondary education
15
15
years of professional experience
Work History
Internal Sales Agent
My Home Group
Scottsdale, AZ
12.2019 - Current
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Developed and utilized reports to assist leadership with key decisions and out performance of operational targets.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Sales Advisor
Angi Homeadvisor
Chicago, IL
08.2021 - 11.2021
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Managed over 150 customer calls per day and over 3 hours of talk time per .
Purchasing Clerk
Arizona Department of Corrections
Douglas, AZ
09.2008 - 02.2013
- Managed large product inventories and placed orders when product levels were running low.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified accuracy of bills of lading, contracts and purchase requests.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
MARKETING EVENT DIRECTOR, Marketing Event Director
Flip Workz
Phoenix, AZ
07.2004 - 02.2008
- Developed promotional materials, which included marketing print and collateral copies.
- Assisted in strategic plans for client demonstrations, presentations, displays, etc.
- Made hiring and staffing decisions within marketing department.
- Recruited, trained, appraised, supervised, supported, developed, promoted and guided employees.
- Demonstrated skills, knowledge and experience in design and execution of marketing, communications and public relations activities.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Product Specialist
CJ and Associates
Phoenix, AZ
01.2001 - 07.2004
- Effectively presented and delivered presentations on products, features and benefits to new and prospective clients to promote sales and product development.
- Ability to present to audience of hundreds of people.
- Experienced working in convention demonstrations, merchandising, sales and customer service.
- Ensured best possible customer experience and product lines were properly represented.
- Knowledgeable of product presented.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Product Specialist
Body Body Wear
San Francisco, CA
10.1999 - 01.2001
- Assisted customers with product needs and introduced new store offerings.
- Demonstrated products to help customers try out offerings before making purchases.
- Established long term customer relationships by using effective communication and active listening skills.
- Attended trainings and workshops to learn about new products and then shared this information with customers.
Education
Associate of Arts - Marketing/Communications
06.1996 - 05.1998
High School Diploma -
09.1993 - 06.1996
Skills
Problem solving strength
Interpersonal communication skills
Network development
Recruitment strategies
Business requirements understanding
Full cycle recruiting
Partnership development
Timeline
Sales Advisor - Angi Homeadvisor
08.2021 - 11.2021
Internal Sales Agent - My Home Group
12.2019 - Current
Purchasing Clerk - Arizona Department of Corrections
09.2008 - 02.2013
MARKETING EVENT DIRECTOR, Marketing Event Director - Flip Workz
07.2004 - 02.2008
Product Specialist - CJ and Associates
01.2001 - 07.2004
Product Specialist - Body Body Wear
10.1999 - 01.2001
Middlesex Community College - Bedford - Associate of Arts, Marketing/Communications
06.1996 - 05.1998
Westford Academy - High School Diploma,
09.1993 - 06.1996