Summary
Overview
Work History
Education
Skills
Timeline
Geoffrey P Gagnon

Geoffrey P Gagnon

Regional Marketing Director
Mesa,AZ

Summary

Forward-thinking Regional Marketing Director with 10-year history of addressing strategic and tactical decisions to maintain market position and drive sales. Knowledgeable about brand management, product launching and social media marketing.

Overview

5
5
years of post-secondary education
15
15
years of professional experience

Work History

Internal Sales Agent

My Home Group
Scottsdale, AZ
12.2019 - Current
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Developed and utilized reports to assist leadership with key decisions and out performance of operational targets.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

Sales Advisor

Angi Homeadvisor
Chicago, IL
08.2021 - 11.2021
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Demonstrated features, answered questions and offered solutions.
  • Managed over 150 customer calls per day and over 3 hours of talk time per .

Purchasing Clerk

Arizona Department of Corrections
Douglas, AZ
09.2008 - 02.2013
  • Managed large product inventories and placed orders when product levels were running low.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Verified accuracy of bills of lading, contracts and purchase requests.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.

MARKETING EVENT DIRECTOR, Marketing Event Director

Flip Workz
Phoenix, AZ
07.2004 - 02.2008
  • Developed promotional materials, which included marketing print and collateral copies.
  • Assisted in strategic plans for client demonstrations, presentations, displays, etc.
  • Made hiring and staffing decisions within marketing department.
  • Recruited, trained, appraised, supervised, supported, developed, promoted and guided employees.
  • Demonstrated skills, knowledge and experience in design and execution of marketing, communications and public relations activities.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.

Product Specialist

CJ and Associates
Phoenix, AZ
01.2001 - 07.2004
  • Effectively presented and delivered presentations on products, features and benefits to new and prospective clients to promote sales and product development.
  • Ability to present to audience of hundreds of people.
  • Experienced working in convention demonstrations, merchandising, sales and customer service.
  • Ensured best possible customer experience and product lines were properly represented.
  • Knowledgeable of product presented.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.

Product Specialist

Body Body Wear
San Francisco, CA
10.1999 - 01.2001
  • Assisted customers with product needs and introduced new store offerings.
  • Demonstrated products to help customers try out offerings before making purchases.
  • Established long term customer relationships by using effective communication and active listening skills.
  • Attended trainings and workshops to learn about new products and then shared this information with customers.

Education

Associate of Arts - Marketing/Communications

Middlesex Community College - Bedford, Bedford, MA
06.1996 - 05.1998

High School Diploma -

Westford Academy, Westford, MA
09.1993 - 06.1996

Skills

Problem solving strength

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Timeline

Sales Advisor - Angi Homeadvisor
08.2021 - 11.2021
Internal Sales Agent - My Home Group
12.2019 - Current
Purchasing Clerk - Arizona Department of Corrections
09.2008 - 02.2013
MARKETING EVENT DIRECTOR, Marketing Event Director - Flip Workz
07.2004 - 02.2008
Product Specialist - CJ and Associates
01.2001 - 07.2004
Product Specialist - Body Body Wear
10.1999 - 01.2001
Middlesex Community College - Bedford - Associate of Arts, Marketing/Communications
06.1996 - 05.1998
Westford Academy - High School Diploma,
09.1993 - 06.1996

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Geoffrey P GagnonRegional Marketing Director