Geonna Gory
Murfreesboro,TN
Summary
I am a goal-oriented individual who has a hungry initiative to discover and master new intriguing skills to throughout my everyday life. My creativity, imagination and eccentric passion drives me to accomplish my set goals and the ability to add new light and depth to my professional duties and share my knowledge and experience amongst colleagues in a professional setting and other aspects of life.
Overview
3
3
years of professional experience
Work History
Merchandise Service Team Member
Lowes
Murfreesboro, TN
12.2023 - Current
- Performed bay service in aisles across the store restoring merchandise, pricing product and recovering damaged/stolen goods from the sales floor.
- Ability to work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrate respect, friendliness and willingness to help associates and clients.
- Assist with day-to-day operations, working efficiently and productively with all team members.
Veterinary Tech Assistant
VIP Petcare
Murfreesboro, TN
05.2023 - 11.2023
- Assisted lead veterinarian with preparing vaccines, administering medication, inputting patient records.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Overnight Stocker
Stop & Shop
06.2022 - 03.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day’s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Guest Service Representative
Petco Animal Supplies Stores Inc.
Winter Park, FL
08.2021 - 12.2021
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Education
Bachelor of Science - Game And Interactive Media Design
Full Sail University
Winter Park, FL09.2021
Skills
- Microsoft Office
- Adobe Photoshop
- Autodesk Maya
- Blender 3D
- Zbrush
- Substance Painter
- Unreal Engine
- Zoom
- Attention to Detail
- Character Design
- Anatomy knowledge
- Environment Design
- Color theory
- Background design
- Digital illustration
- Animation Basics
- Video game product development
- Sketching and Modeling
Timeline
Merchandise Service Team Member
Lowes
12.2023 - Current
Veterinary Tech Assistant
VIP Petcare
05.2023 - 11.2023
Overnight Stocker
Stop & Shop
06.2022 - 03.2023
Guest Service Representative
Petco Animal Supplies Stores Inc.
08.2021 - 12.2021
Bachelor of Science - Game And Interactive Media Design
Full Sail University