

Operations and coordination professional with 5+ years of experience supporting facility improvement work, budget alignment, vendor coordination, documentation, and stakeholder communication, plus 10+ years in customer-facing roles. Improved operations and reduced costs by about 25% while overseeing $8,500+ in facility projects. Known for building clear processes, maintaining accurate records, tracking action items, and following through to keep timelines on track and service delivery consistent.
Project coordination, Client onboarding support, Status reporting, Action-item tracking, Stakeholder communication, Vendor coordination, Requirements gathering, Process documentation (Standard Operating Procedures (SOPs)), Meeting notes & follow-ups, Issue tracking & escalation
Google Workspace, Microsoft Office, Outlook, Gmail, Microsoft Teams, Zoom, Slack, Trello, Asana, Jira, Notion, Libib, WordPress, Canva