George Austin
Montgomery,AL
Summary
Dynamic professional with a proven track record at Maxwell Air Force Base, excelling in program planning and customer service. Demonstrated leadership in managing operations and enhancing team performance, while maintaining meticulous attention to detail. Skilled in conflict resolution and fostering positive client relationships, ensuring exceptional experiences in diverse environments.
Overview
3
3
years of professional experience
Work History
Lead Recreation Assistant
Maxwell Air Force Base – Outdoor Recreation Department of the Air Force
02.2025 - Current
- Managed daily operations and scheduling for multiple recreation programs, enhancing customer experience through streamlined appointments and efficient equipment rentals.
- Acted as lead point of contact for patrons, demonstrating professionalism and effective communication with diverse clients and leadership.
- Coordinated logistical projects for facility reopening and inspections, ensuring compliance and thorough documentation for operational accountability.
- Handled cash transactions and rental documentation, protecting government property through meticulous record-keeping and accuracy.
- Maintain detailed transaction logs and inventory records in compliance with Air Force procedures.
2nd Lieutenant
Alabama Army National Guard
01.2024 - Current
- Led a platoon of 20+ personnel, overseeing training programs and mission readiness evaluations, resulting in an increase in unit preparedness.
- Conducted 50+ comprehensive after-action reviews following training exercises, identifying areas for improvement, and implementing corrective actions to enhance performance.
- Facilitated 8 leadership development workshops and situational training exercises for MMI cadets, enhancing team cohesion and leadership skills.
- Oversaw maintenance of multi-million dollar equipment and training resources, maintaining operational readiness and effectiveness.
- Supported planning and coordination of Law & Order operations as part of Brigade S3 Operations section, contributing to mission success.
Overnight Stocker
Walmart
Montgomery, USA
07.2023 - 08.2023
- Implemented inventory management procedures, utilizing computer systems to accurately record and track inventory data, ensuring optimal stock levels.
- Monitored inventory levels, identified discrepancies, and prevented stockouts and overstock situations, supporting consistent product availability.
- Arranged merchandise displays to create visually appealing store layout, improving customer experience and shopping flow.
Summers at Southern
Southern Preparatory Academy
05.2023 - 06.2023
- Monitored activities, enforced policies, and responded to emergencies to ensure camper safety and well-being in secure environment.
- Created engaging activities and provided mentorship to foster positive, inclusive environment for 16+ campers, resolving conflicts to enhance overall camper experience.
- Led daily recreational and educational programs, including arts and crafts, sports, and team-building exercises.
- Accurately operated cash registers, concession machines, and audiovisual systems to facilitate smooth daily camp operations.
Crew Member
AMC Theatres
Montgomery, USA
11.2022 - 03.2023
- Delivered customer service by assisting patrons with ticket purchases, concessions, and seating arrangements to enhance their experience.
- Maintained cleanliness and organization of theater facilities, ensuring a pleasant and safe environment for guests.
- Monitored supplies and organized logistics, contributing to smooth theater operations.
- Coordinated logistics and merchandising support for manager, improving operational efficiency.
Education
Bachelor of Science - Psychology, Minor in Counseling
Auburn University at Montgomery
Montgomery, AL05-2025
Associate of Science -
Marion Military Institute
Marion, AL05-2023
Skills
- Program planning
- Excellent customer service abilities
- Team leadership
- Strong organizational skills
- Time management
- Attention to detail and accuracy
- Conflict resolution
- Interpersonal communication
Timeline
Lead Recreation Assistant
Maxwell Air Force Base – Outdoor Recreation Department of the Air Force
02.2025 - Current
2nd Lieutenant
Alabama Army National Guard
01.2024 - Current
Overnight Stocker
Walmart
07.2023 - 08.2023
Summers at Southern
Southern Preparatory Academy
05.2023 - 06.2023
Crew Member
AMC Theatres
11.2022 - 03.2023
Bachelor of Science - Psychology, Minor in Counseling
Auburn University at Montgomery
Associate of Science -
Marion Military Institute