George Baker
Tustin,CA
Summary
Motivated sales professional with retail and In-Home sales training. Confident and persuasive with exemplary product knowledge.
Overview
10
10
years of professional experience
Work History
Lead Supervisor of Sales
Bob's Discount Furniture
10.2019 - Current
- Trained and supervised team of twelve sales associates, elevating their performance and helping to increase individual confidence and sales revenue.
- Run weekly and monthly training sessions, clarifying daily expectations, providing regular feedback, supporting career development, and measuring key performance indicators.
- Demonstrated ability to analyze data and use metrics to achieve 10 percent revenue increase, by forecasting future potential sales.
- Responsible for visual merchandising to ensure eye-catching product displays, receiving weekly inventory, monthly cycle counts, and daily communicates with various corporate departments to meet operational excellence.
- Continuously identify areas of opportunity to enhance team sales performance and customer satisfaction.
Sales/Assistant Inventory Supervisor
Bloomingdale's
07.2014 - 09.2019
- Played a pivotal role in driving successful sales transactions by utilizing effective techniques, that helped increase annual sales by five percent.
- In depth product knowledge to meet customer needs and exceed sales targets.
- Demonstrated exceptional customer service skills, by building strong relationships with clients, resolving concerns, and consistently ensuring client retention.
- Helped develop and administered training for warehouse employees, by recommending safety procedures to reduce or eliminate staff injuries.
- Supervised labeling of new products delivered to showroom facility, and inspected merchandise for possible damage and defect.
Education
Bachelor of Science - Health Administration
Lehman College of The City University of New York
NY12.2017
Skills
- Ability to manage and develop individuals
- Disseminate information with confidence
- Problem solving with effective resolution
- Proven customer service satisfaction
Certification
- In-Home Sales Training - GAF Roofing Academy
- Leadership Training - Bob's Discount Furniture
Timeline
Lead Supervisor of Sales
Bob's Discount Furniture
10.2019 - Current
Sales/Assistant Inventory Supervisor
Bloomingdale's
07.2014 - 09.2019
Bachelor of Science - Health Administration
Lehman College of The City University of New York
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