Dedicated law enforcement and public safety professional with over four decades of experience in policing, criminal investigations, leadership, customs enforcement, public safety, and community relations. Proven ability to supervise personnel, manage operations, enforce laws and regulations, conduct investigations, and maintain strong relationships with government agencies and the public.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Tour Operator
Jamaica United Taxi Association
Negril, Jamaica
01.2010 - 01.2025
Coordinated and conducted guided tours for local and international visitors.
Provided information on Jamaica's history, culture, attractions, and points of interest.
Planned travel itineraries and organized transportation, accommodations, and tour activities.
Ensured the safety, comfort, and satisfaction of guests throughout tours.
Assisted visitors with travel inquiries, directions, and recommendations.
Maintained accurate records of bookings, schedules, and customer information.
Coordinated with hotels, transportation providers, attractions, and other tourism partners.
Resolved customer concerns and handled requests in a professional manner.
Promoted tourism services and assisted with marketing and customer outreach activities.
Delivered excellent customer service while representing the company in a professional manner.
Police Station Commander
Jamaica Constabulary Force
Kingston, Jamaica
01.1995 - 01.2010
Directed daily operations of a police station responsible for public safety, crime prevention, and emergency response within the station’s jurisdiction.
Supervised and evaluated police officers, sergeants, and civilian staff.
Managed crime prevention initiatives and community policing programs.
Coordinated emergency response efforts and major investigations.
Prepared operational reports and ensured compliance with departmental policies.
Collaborated with government agencies, schools, and community organizations.
Police Sergeant
Jamaica Constabulary Force
Hanover, Jamaica
01.1995 - 01.2010
Supervised and managed police officers during patrol, traffic enforcement, and investigative activities.
Assigned duties, monitored performance, and ensured adherence to departmental policies and procedures.
Coordinated daily operations and maintained effective communication between officers and command staff.
Directed and supervised traffic enforcement operations to promote road safety and compliance with traffic laws.
Responded to major incidents, emergencies, traffic collisions, and critical situations requiring supervisory oversight.
Conducted and reviewed criminal and traffic-related investigations, ensuring proper evidence collection and documentation.
Prepared and reviewed incident reports, accident reports, citation records, arrest reports, and other official documentation.
Trained, mentored, and evaluated junior officers in law enforcement, traffic control, and public safety procedures.
Assisted in planning and implementing crime prevention, road safety, and community policing initiatives.
Ensured compliance with laws, regulations, and professional standards of conduct.
Collaborated with government agencies and community leaders on public safety and traffic management matters.
Managed personnel, resources, and operational activities to support effective law enforcement and traffic enforcement services.
Addressed public complaints and assisted in resolving community concerns in a professional manner.
Testified in court regarding criminal investigations, traffic violations, collisions, and enforcement actions.
Education
Certificate - Criminal Justice
Police Training School
Skills
Tour Management
Travel Coordination
Guest Relations
Customer Service
Crisis Management
Conflict Resolution
Risk Assessment
Data Analysis
Report Writing
Safety Standards
Leadership & Supervision
Certification
Law Enforcement Training Certification
Supervisory Leadership Training
Firearms Qualification
Emergency Response Training
First Aid/CPR Certification
Additional Information
Excellent verbal and written communication skills, Strong leadership and team management abilities, Experience working with government agencies and community stakeholders