George Bracamonte
Tucson,AZ
Summary
Equipment Technician with extensive experience in maintaining complex, computer-controlled, electromechanical equipment in the semiconductor, solar energy, and medical industries. Skilled in preventative maintenance, troubleshooting, and equipment calibration. Proficient in cleanroom protocols, material handling, and utilizing computerized tracking systems. Adept at ISO compliance, peer training, and inventory control. Key expertise includes: Preventative Maintenance & Troubleshooting Vacuum Systems & Analog/Digital Board Work Calibration (NIST Standards) Forklift Operations & DOT Licensing ISO 9000/9001 Compliance MS Office & Salesforce Applications Warehouse & Inventory Control Certified Laser Safety Officer (CLSO)
Overview
20
20
years of professional experience
1
1
Certification
Work History
Biomed Field Service Engineer
NextMed
Tucson, AZ
04.2017 - Current
- Perform preventative maintenance, calibration, and troubleshooting on Lithotripsy and Laser medical equipment
- Conduct emergency repairs and telephone diagnostics in collaboration with technologists and factory service personnel
- Utilize Great Plains Field Service Modules and Salesforce for equipment tracking, repair records, and parts orders
- Research and execute cost-reduction projects authorized by management
- Attend manufacturer training to maintain proficiency in medical equipment servicing and repair
- Repair various inventory items as assigned, ensuring operational readiness with minimal supervision
Customer Engineer II
NCR Corporation
Tucson, AZ
11.2010 - 04.2017
- Serviced electromechanical systems, including ATMs and retail self-checkout systems, ensuring high customer satisfaction
- Performed maintenance, installations, and network management across multiple vendor platforms
- Troubleshot complex systems, including peripherals, enterprise-level servers, and network communications equipment
- Maintained service level agreements (SLAs) through effective communication and technical expertise
Customer Engineer II
NCR Corporation
Tucson, AZ
01.2005 - 11.2010
- Maintained and repaired ATMs, printers, and other networked systems within an assigned territory
- Conducted system overhauls and hardware installations to enhance system reliability and performance
- Built strong customer relationships by ensuring prompt and effective service delivery
Education
Certificate - Electronics
Pima Community College
Tucson, AZ01.1995
Skills
- Preventative Maintenance
- Troubleshooting
- Vacuum Systems
- Analog Board Work
- Digital Board Work
- Calibration
- Forklift Operations
- DOT Licensing
- ISO 9000 Compliance
- ISO 9001 Compliance
- MS Office
- Salesforce Applications
- Warehouse Control
- Inventory Control
Certification
- Certified Biomedical Equipment Technician (CBET)
- Certified Laser Safety Officer (CLSO)
- Manufacturer-Specific Certifications (e.g., Dornier, STORZ, Siemens)
- Field-Specific Workshops (AAMI, HTMA)
Profileofqualifications
- Equipment Technician with extensive experience in maintaining complex, computer-controlled, electromechanical equipment in the semiconductor, solar energy, and medical industries.
- Skilled in preventative maintenance, troubleshooting, and equipment calibration.
- Proficient in cleanroom protocols, material handling, and utilizing computerized tracking systems.
- Adept at ISO compliance, peer training, and inventory control.
- Key expertise includes:
- Preventative Maintenance & Troubleshooting
- Vacuum Systems & Analog/Digital Board Work
- Calibration (NIST Standards)
- Forklift Operations & DOT Licensing
- ISO 9000/9001 Compliance
- MS Office & Salesforce Applications
- Warehouse & Inventory Control
- Certified Laser Safety Officer (CLSO)
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Biomed Field Service Engineer
NextMed
04.2017 - Current
Customer Engineer II
NCR Corporation
11.2010 - 04.2017
Customer Engineer II
NCR Corporation
01.2005 - 11.2010
Certificate - Electronics
Pima Community College
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