GEORGE COLLINS

• Performed donor tissue recovery and processing activities in accordance with established procedures.
• Conducted donor screening to ensure compliance with FDA regulations and internal policies.
• Maintained accurate records of tissue recovery and processing activities according to regulatory requirements.
• Ensured proper handling of tissues in accordance with safety protocols.
• Reviewed patient medical histories prior to performing tissue recoveries in order to determine eligibility criteria.
• Performed data entry into computerized tracking systems for accurate recordkeeping purposes.
• Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.

· Reconciled monthly statements and transactions to keep records accurate and current.

· Assisted with month-end and year-end closings to support accounting system accuracy.

· Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.

· Handled high-volume invoice processing with minimal supervision.

· Prepared and updated vendor files, tax documents and insurance information.

· Liaised with vendors and customers to confirm information and address client issues.

· Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.

· Produced high-quality documents, reports and presentations using Excel, Word, SiTac,SAP, etc.

• Administered pesticides to mitigate and control pest damage.
• Answered customer questions regarding care and general knowledge of landscape.
• Supervised and trained landscaping maintenance crew.
• Managed services schedules to achieve timely and quality deliverables for diverse client base.
• Liaised with clients to maximize satisfaction, discussing additional services and implementing changes to meet demand.
• Operated company vehicles and equipment safely and according to good practices.
• Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
• Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
• Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
• Recorded services rendered, materials used and charges assessed on specified forms.

• Aseptic processing of donated tissue, in a sterile clean room environment
• Monitored material flow and instruments to verify optimal processing conditions
• Maintained compliance with company standards and all required health and safety guidelines
• Collected, tested and submitted samples according to quality control standards
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
• Demonstrated self-reliance by meeting and exceeding workflow demands,

• Relocated from Virginia to launch the ViviGen line at the Northwest Location, adding numerous opportunities for processing donors that otherwise would not have made it to the East Coast in time for processing
• Ensured operations were in alignment with company policies and applicable health and safety guidelines
• Adhered to quality control standards in the collection, testing, and submitting of assignments
• Monitored team performance and ensured employees possessed adequate training to meet and exceed job responsibilities and company objectives
• Troubleshot and resolved equipment and processing issues
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Implemented training procedures and developed curriculum in alignment with company goals and objectives
• Assisted in the set-up of various projects and completed necessary paperwork
• Maintained a safe and organized work environment
• Trained numerous technicians on the ViviGen product line far exceeding projected metrics.

• Analyzed workflows and identified and corrected inefficiencies resulting in increased employee productivity and decreased errors
• Ensured operations were in alignment with company policies and applicable health and safety guidelines
• Adhered to quality control standards in the collection, testing, and submitting of assignments
• Monitored team performance and ensured employees possessed adequate training to meet and exceed job responsibilities and company objectives
• Troubleshot and resolved equipment and processing issues
• Supervised production and logistics operations, identifying and promptly correcting potential risks to reduce chances of workflow interruptions
• Implemented training procedures and curriculum in alignment with company goals and objectives
• Assisted in the set-up of various projects and completed necessary paperwork
• Maintained a safe and organized work environment
• Accomplishment – Designed, developed, and implemented new processing procedures to create a more visually appealing sports medicine graft, resulting in a significant boost in sales.

• Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms
• Printed itineraries and tickets for average of 40 to 60 passengers each shift
• Provided clients with assistance in preparing required travel documents and forms
• Acquired detailed knowledge of services, promotions and events to offer added value to travelers
• Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services
• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills
• Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries
• Reviewed guest information and payment options, checking for accuracy and completeness
• Researched and resolved all customer issues
• Relayed information on availability, pricing and discounts to customers
• Assisted customers via phone by providing confirmations, answering questions and offering general information.