Summary
Overview
Work History
Education
Skills
Timeline
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George Crocker

Summerville,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

29
29
years of professional experience
2
2
years of post-secondary education

Work History

General Manager

Jersey Mikes
Goose Creek, SC
09.2024 - 01.2025
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Team Lead

Volvo Cars
08.2023 - 06.2024
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Directed and supervised team of twelve engaged in quality checks of two hundred cars daily

CTE Teacher

Windham School District
09.2016 - 10.2018
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Evaluated student progress with data-driven assessments, adjusting instruction methods accordingly to optimize results.
  • Developed strong relationships with colleagues, sharing best practices and collaborating on curriculum development for improved teaching outcomes.
  • Enhanced classroom management through implementation of clear expectations and consistent consequences for behavior.
  • Had over five hundred students achieve Serve Safe food handlers certification

Food Service Manager

U.S. Army
06.1996 - 06.2016
  • Maintained standards of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Oversaw training of more than 100 team members.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

High School Diploma -

Western Branch High School
Chesapeake, VA
06.1996

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
Austin, TX
09.2022 - 11.2024

Skills

  • Production Monitoring
  • Serve Safe Instructor
  • Serve Safe Manager
  • Serve Safe Food Handlers
  • HACCP

Timeline

General Manager

Jersey Mikes
09.2024 - 01.2025

Team Lead

Volvo Cars
08.2023 - 06.2024

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
09.2022 - 11.2024

CTE Teacher

Windham School District
09.2016 - 10.2018

Food Service Manager

U.S. Army
06.1996 - 06.2016

High School Diploma -

Western Branch High School

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