Summary
Overview
Work History
Education
Skills
Timeline
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GEORGE DELEON

Mission Viejo,CA

Summary

Highly organized and detail-oriented proffesional with advanced knowledge of automotive industry, with a drive to exceed expectations. Skilled in customer retention, diagnostics consultation,sales and efficiency. Seeking to apply skills and knowledge to contribute to team success.

Overview

8
8
years of professional experience

Work History

Service Advisor

Tuttle Click Ford
San Juan Capistrano, CA
03.2024 - Current
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Successfully achieved an average of $135,000 in sales monthly, always top 3 performer of the month on a team of 7 advisors
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Coordinated service appointments and effectively managed technician schedules to maximize efficiency.

Sales and Leasing Consultant

SIMPSON CHEVROLET OF IRVINE
Irvine, CA, US
10.2022 - 02.2024
  • Successfully achieved and surpassed monthly sales targets averaging 15 vehicles sold monthly.
  • Provided exceptional customer service by addressing inquiries, concerns, and providing transparent information on pricing, financing, and warranties.
  • Utilized sales CRM software and digital tools to track leads, manage customer interactions.
  • Guided clients through vehicle selection, ensuring alignment with needs and preferences.

Service Advisor Assistant

SANTA MARGARITA FORD
Rancho Santa Margarita, US
08.2020 - 08.2022
  • Greet and check in customers for service appointments in a timely and professional manner.
  • Prepare accurate and detailed repair orders for customers.
  • Collaborated with technicians to communicate service recommendations and updates to customers effectively.
  • Coordinated appointment scheduling for vehicle service, enhancing customer satisfaction and workflow efficiency.

Quick Service Technician

IRVINE BMW
Irvine, US
05.2018 - 07.2020
  • Conducted routine maintenance services, enhancing vehicle reliability and longevity.
  • Completed manufacturer standard repairs such as oil changes, tire rotations, and tire changes.
  • Checked in new inventory vehicles as well as vehicle safety inspections and completed safety recalls.
  • Diagnosed and repaired complex vehicle systems, ensuring optimal performance and customer satisfaction.

Education

High School Diploma -

Mission Viejo High School
Mission Viejo, CA
2017

Skills

  • Adaptability
  • Management
  • Problem-Solving
  • Customer service
  • Communication
  • Organized
  • Computer skills

Timeline

Service Advisor

Tuttle Click Ford
03.2024 - Current

Sales and Leasing Consultant

SIMPSON CHEVROLET OF IRVINE
10.2022 - 02.2024

Service Advisor Assistant

SANTA MARGARITA FORD
08.2020 - 08.2022

Quick Service Technician

IRVINE BMW
05.2018 - 07.2020

High School Diploma -

Mission Viejo High School