Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

George Dhima

Wheaton,IL

Summary

Results-oriented TSM (Training Store Manager) and Transportation supervisor bringing expertise in supply chain management, transportation and Logictics. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Transportation Supervisor

FedEx (K&B Logistic contracting with FedEx)
Chicago, IL
10.2019 - 03.2024
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
  • Conducted regular inspections of vehicles to check their condition and identify any issues requiring repair or replacement.
  • Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
  • Oversaw the selection process for new drivers ensuring they met all legal requirements before hiring.

Training Store Manager

Wendy's International LLC
Westmont, IL
11.2004 - 10.2019
  • Analyzed budget reports to identify discrepancies and recommend corrective actions.
  • Prepared monthly variance reports comparing actual results against planned targets.

  • Monitored progress of trainees through feedback from managers and supervisors.
  • Identified areas of improvement in existing training methods and procedures.
  • Assisted in the development of training materials and programs for store staff.
  • Identified gaps in existing training processes, and developed strategies to address them.
  • Developed detailed reports regarding store performance metrics related to training initiatives.
  • Ensured compliance with corporate standards for safety, customer service, and product knowledge.
  • Provided feedback to management regarding employee performance issues requiring disciplinary action or further training.
  • Analyzed data from surveys, assessments, evaluations to identify potential opportunities for improvement in the store's operations.
  • Collaborated with other departments within the organization to ensure successful completion of projects related to training initiatives.
  • Worked closely with regional managers on developing effective plans for recruiting, hiring, onboarding, and retaining top talent at the store level.

Education

Some College (No Degree) - Associates of Applied Science

College of DuPage
Glen Ellyn, IL

Skills

  • Budget Analysis
  • Transportation Management
  • Scheduling
  • Employee training and hiring
  • Staff Scheduling
  • Sales Forecasting
  • Employee Coaching
  • Performance Improvement
  • P&L Management
  • Decision-Making
  • Training Management

Accomplishments

Awarded Top 200 Wendy's TSM in 2019

Languages

English
Professional
Albanian
Professional
Greek
Professional
Spanish
Limited

Certification

  • ServSafe Certification
  • CDL License

Timeline

Transportation Supervisor

FedEx (K&B Logistic contracting with FedEx)
10.2019 - 03.2024

Training Store Manager

Wendy's International LLC
11.2004 - 10.2019

Some College (No Degree) - Associates of Applied Science

College of DuPage

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George Dhima